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Sep 23

Unboxing Occupational Bias: Grounded Debiasing LLMs with U.S. Labor Data

Large Language Models (LLMs) are prone to inheriting and amplifying societal biases embedded within their training data, potentially reinforcing harmful stereotypes related to gender, occupation, and other sensitive categories. This issue becomes particularly problematic as biased LLMs can have far-reaching consequences, leading to unfair practices and exacerbating social inequalities across various domains, such as recruitment, online content moderation, or even the criminal justice system. Although prior research has focused on detecting bias in LLMs using specialized datasets designed to highlight intrinsic biases, there has been a notable lack of investigation into how these findings correlate with authoritative datasets, such as those from the U.S. National Bureau of Labor Statistics (NBLS). To address this gap, we conduct empirical research that evaluates LLMs in a ``bias-out-of-the-box" setting, analyzing how the generated outputs compare with the distributions found in NBLS data. Furthermore, we propose a straightforward yet effective debiasing mechanism that directly incorporates NBLS instances to mitigate bias within LLMs. Our study spans seven different LLMs, including instructable, base, and mixture-of-expert models, and reveals significant levels of bias that are often overlooked by existing bias detection techniques. Importantly, our debiasing method, which does not rely on external datasets, demonstrates a substantial reduction in bias scores, highlighting the efficacy of our approach in creating fairer and more reliable LLMs.

  • 3 authors
·
Aug 20, 2024 4

Contextualized Counterspeech Can Be More Persuasive Than Generic Counterspeech

AI-generated counterspeech offers a scalable and effective strategy to mitigate online toxicity by promoting more constructive dialogue. Yet, existing approaches adopt a generic, one-size-fits-all paradigm, overlooking the conversational context and characteristics of the targeted users. Here, we propose and evaluate multiple strategies for generating contextualized counterspeech that is adapted to the moderation setting and personalized to the moderated user. In detail, we explore a range of configurations that integrate different forms of contextual information and fine-tuning techniques. We conduct a comprehensive evaluation combining quantitative indicators with a pre-registered, mixed-design crowdsourcing experiment. To ensure robustness, we implement algorithmic measures of counterspeech quality based on ROUGE, BLEU, and BERTScore, observing overall consistent results across metrics. Furthermore, we analyze which characteristics of both the generated counterspeech and the moderated toxic message most strongly influence perceived persuasiveness, yielding insights into how contextualized interventions can be made more effective. Our findings show that personalization can be effective, but not uniformly so. Lightweight strategies combining conversational context and user history improve perceived adequacy and persuasiveness, whereas several other contextualization strategies degrade human-perceived counterspeech quality. Taken together, these results provide actionable directions for developing more personalized, effective, and responsible counterspeech systems, ultimately advancing human-AI collaboration in online content moderation.

  • 6 authors
·
Jul 27

AEGIS: Online Adaptive AI Content Safety Moderation with Ensemble of LLM Experts

As Large Language Models (LLMs) and generative AI become more widespread, the content safety risks associated with their use also increase. We find a notable deficiency in high-quality content safety datasets and benchmarks that comprehensively cover a wide range of critical safety areas. To address this, we define a broad content safety risk taxonomy, comprising 13 critical risk and 9 sparse risk categories. Additionally, we curate AEGISSAFETYDATASET, a new dataset of approximately 26, 000 human-LLM interaction instances, complete with human annotations adhering to the taxonomy. We plan to release this dataset to the community to further research and to help benchmark LLM models for safety. To demonstrate the effectiveness of the dataset, we instruction-tune multiple LLM-based safety models. We show that our models (named AEGISSAFETYEXPERTS), not only surpass or perform competitively with the state-of-the-art LLM-based safety models and general purpose LLMs, but also exhibit robustness across multiple jail-break attack categories. We also show how using AEGISSAFETYDATASET during the LLM alignment phase does not negatively impact the performance of the aligned models on MT Bench scores. Furthermore, we propose AEGIS, a novel application of a no-regret online adaptation framework with strong theoretical guarantees, to perform content moderation with an ensemble of LLM content safety experts in deployment

  • 4 authors
·
Apr 8, 2024

Countering Malicious Content Moderation Evasion in Online Social Networks: Simulation and Detection of Word Camouflage

Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific groups, terrorism, racism, xenophobia, homophobia, or misogyny, to mention some few, in Online Social Platforms. These platforms make use of a plethora of tools to detect and manage malicious information; however, malicious actors also improve their skills, developing strategies to surpass these barriers and continuing to spread misleading information. Twisting and camouflaging keywords are among the most used techniques to evade platform content moderation systems. In response to this recent ongoing issue, this paper presents an innovative approach to address this linguistic trend in social networks through the simulation of different content evasion techniques and a multilingual Transformer model for content evasion detection. In this way, we share with the rest of the scientific community a multilingual public tool, named "pyleetspeak" to generate/simulate in a customizable way the phenomenon of content evasion through automatic word camouflage and a multilingual Named-Entity Recognition (NER) Transformer-based model tuned for its recognition and detection. The multilingual NER model is evaluated in different textual scenarios, detecting different types and mixtures of camouflage techniques, achieving an overall weighted F1 score of 0.8795. This article contributes significantly to countering malicious information by developing multilingual tools to simulate and detect new methods of evasion of content on social networks, making the fight against information disorders more effective.

  • 4 authors
·
Dec 27, 2022

Understanding Gen Alpha Digital Language: Evaluation of LLM Safety Systems for Content Moderation

This research offers a unique evaluation of how AI systems interpret the digital language of Generation Alpha (Gen Alpha, born 2010-2024). As the first cohort raised alongside AI, Gen Alpha faces new forms of online risk due to immersive digital engagement and a growing mismatch between their evolving communication and existing safety tools. Their distinct language, shaped by gaming, memes, and AI-driven trends, often conceals harmful interactions from both human moderators and automated systems. We assess four leading AI models (GPT-4, Claude, Gemini, and Llama 3) on their ability to detect masked harassment and manipulation within Gen Alpha discourse. Using a dataset of 100 recent expressions from gaming platforms, social media, and video content, the study reveals critical comprehension failures with direct implications for online safety. This work contributes: (1) a first-of-its-kind dataset capturing Gen Alpha expressions; (2) a framework to improve AI moderation systems for youth protection; (3) a multi-perspective evaluation including AI systems, human moderators, and parents, with direct input from Gen Alpha co-researchers; and (4) an analysis of how linguistic divergence increases youth vulnerability. Findings highlight the urgent need to redesign safety systems attuned to youth communication, especially given Gen Alpha reluctance to seek help when adults fail to understand their digital world. This study combines the insight of a Gen Alpha researcher with systematic academic analysis to address critical digital safety challenges.

  • 2 authors
·
May 14, 2025 3

Beyond One-Size-Fits-All: Personalized Harmful Content Detection with In-Context Learning

The proliferation of harmful online content--e.g., toxicity, spam, and negative sentiment--demands robust and adaptable moderation systems. However, prevailing moderation systems are centralized and task-specific, offering limited transparency and neglecting diverse user preferences--an approach ill-suited for privacy-sensitive or decentralized environments. We propose a novel framework that leverages in-context learning (ICL) with foundation models to unify the detection of toxicity, spam, and negative sentiment across binary, multi-class, and multi-label settings. Crucially, our approach enables lightweight personalization, allowing users to easily block new categories, unblock existing ones, or extend detection to semantic variations through simple prompt-based interventions--all without model retraining. Extensive experiments on public benchmarks (TextDetox, UCI SMS, SST2) and a new, annotated Mastodon dataset reveal that: (i) foundation models achieve strong cross-task generalization, often matching or surpassing task-specific fine-tuned models; (ii) effective personalization is achievable with as few as one user-provided example or definition; and (iii) augmenting prompts with label definitions or rationales significantly enhances robustness to noisy, real-world data. Our work demonstrates a definitive shift beyond one-size-fits-all moderation, establishing ICL as a practical, privacy-preserving, and highly adaptable pathway for the next generation of user-centric content safety systems. To foster reproducibility and facilitate future research, we publicly release our code on GitHub and the annotated Mastodon dataset on Hugging Face.

  • 3 authors
·
Oct 29, 2025

JiraiBench: A Bilingual Benchmark for Evaluating Large Language Models' Detection of Human Self-Destructive Behavior Content in Jirai Community

This paper introduces JiraiBench, the first bilingual benchmark for evaluating large language models' effectiveness in detecting self-destructive content across Chinese and Japanese social media communities. Focusing on the transnational "Jirai" (landmine) online subculture that encompasses multiple forms of self-destructive behaviors including drug overdose, eating disorders, and self-harm, we present a comprehensive evaluation framework incorporating both linguistic and cultural dimensions. Our dataset comprises 10,419 Chinese posts and 5,000 Japanese posts with multidimensional annotation along three behavioral categories, achieving substantial inter-annotator agreement. Experimental evaluations across four state-of-the-art models reveal significant performance variations based on instructional language, with Japanese prompts unexpectedly outperforming Chinese prompts when processing Chinese content. This emergent cross-cultural transfer suggests that cultural proximity can sometimes outweigh linguistic similarity in detection tasks. Cross-lingual transfer experiments with fine-tuned models further demonstrate the potential for knowledge transfer between these language systems without explicit target language training. These findings highlight the need for culturally-informed approaches to multilingual content moderation and provide empirical evidence for the importance of cultural context in developing more effective detection systems for vulnerable online communities.

  • 8 authors
·
Mar 27, 2025

Down the Rabbit Hole: Detecting Online Extremism, Radicalisation, and Politicised Hate Speech

Social media is a modern person's digital voice to project and engage with new ideas and mobilise communities x2013 a power shared with extremists. Given the societal risks of unvetted content-moderating algorithms for Extremism, Radicalisation, and Hate speech (ERH) detection, responsible software engineering must understand the who, what, when, where, and why such models are necessary to protect user safety and free expression. Hence, we propose and examine the unique research field of ERH context mining to unify disjoint studies. Specifically, we evaluate the start-to-finish design process from socio-technical definition-building and dataset collection strategies to technical algorithm design and performance. Our 2015-2021 51-study Systematic Literature Review (SLR) provides the first cross-examination of textual, network, and visual approaches to detecting extremist affiliation, hateful content, and radicalisation towards groups and movements. We identify consensus-driven ERH definitions and propose solutions to existing ideological and geographic biases, particularly due to the lack of research in Oceania/Australasia. Our hybridised investigation on Natural Language Processing, Community Detection, and visual-text models demonstrates the dominating performance of textual transformer-based algorithms. We conclude with vital recommendations for ERH context mining researchers and propose an uptake roadmap with guidelines for researchers, industries, and governments to enable a safer cyberspace.

  • 4 authors
·
Jan 26, 2023

Advancing Content Moderation: Evaluating Large Language Models for Detecting Sensitive Content Across Text, Images, and Videos

The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society. Governments, educators, and parents are often at odds with media platforms about how to regulate, control, and limit the spread of such content. Technologies for detecting and censoring the media contents are a key solution to addressing these challenges. Techniques from natural language processing and computer vision have been used widely to automatically identify and filter out sensitive content such as offensive languages, violence, nudity, and addiction in both text, images, and videos, enabling platforms to enforce content policies at scale. However, existing methods still have limitations in achieving high detection accuracy with fewer false positives and false negatives. Therefore, more sophisticated algorithms for understanding the context of both text and image may open rooms for improvement in content censorship to build a more efficient censorship system. In this paper, we evaluate existing LLM-based content moderation solutions such as OpenAI moderation model and Llama-Guard3 and study their capabilities to detect sensitive contents. Additionally, we explore recent LLMs such as GPT, Gemini, and Llama in identifying inappropriate contents across media outlets. Various textual and visual datasets like X tweets, Amazon reviews, news articles, human photos, cartoons, sketches, and violence videos have been utilized for evaluation and comparison. The results demonstrate that LLMs outperform traditional techniques by achieving higher accuracy and lower false positive and false negative rates. This highlights the potential to integrate LLMs into websites, social media platforms, and video-sharing services for regulatory and content moderation purposes.

  • 4 authors
·
Nov 26, 2024

LLM-based Rewriting of Inappropriate Argumentation using Reinforcement Learning from Machine Feedback

Ensuring that online discussions are civil and productive is a major challenge for social media platforms. Such platforms usually rely both on users and on automated detection tools to flag inappropriate arguments of other users, which moderators then review. However, this kind of post-hoc moderation is expensive and time-consuming, and moderators are often overwhelmed by the amount and severity of flagged content. Instead, a promising alternative is to prevent negative behavior during content creation. This paper studies how inappropriate language in arguments can be computationally mitigated. We propose a reinforcement learning-based rewriting approach that balances content preservation and appropriateness based on existing classifiers, prompting an instruction-finetuned large language model (LLM) as our initial policy. Unlike related style transfer tasks, rewriting inappropriate arguments allows deleting and adding content permanently. It is therefore tackled on document level rather than sentence level. We evaluate different weighting schemes for the reward function in both absolute and relative human assessment studies. Systematic experiments on non-parallel data provide evidence that our approach can mitigate the inappropriateness of arguments while largely preserving their content. It significantly outperforms competitive baselines, including few-shot learning, prompting, and humans.

  • 4 authors
·
Jun 5, 2024

Online Moderation in Competitive Action Games: How Intervention Affects Player Behaviors

Online competitive action games have flourished as a space for entertainment and social connections, yet they face challenges from a small percentage of players engaging in disruptive behaviors. This study delves into the under-explored realm of understanding the effects of moderation on player behavior within online gaming on an example of a popular title - Call of Duty(R): Modern Warfare(R)II. We employ a quasi-experimental design and causal inference techniques to examine the impact of moderation in a real-world industry-scale moderation system. We further delve into novel aspects around the impact of delayed moderation, as well as the severity of applied punishment. We examine these effects on a set of four disruptive behaviors including cheating, offensive user name, chat, and voice. Our findings uncover the dual impact moderation has on reducing disruptive behavior and discouraging disruptive players from participating. We further uncover differences in the effectiveness of quick and delayed moderation and the varying severity of punishment. Our examination of real-world gaming interactions sets a precedent in understanding the effectiveness of moderation and its impact on player behavior. Our insights offer actionable suggestions for the most promising avenues for improving real-world moderation practices, as well as the heterogeneous impact moderation has on indifferent players.

  • 10 authors
·
Nov 1, 2024

Detection of Somali-written Fake News and Toxic Messages on the Social Media Using Transformer-based Language Models

The fact that everyone with a social media account can create and share content, and the increasing public reliance on social media platforms as a news and information source bring about significant challenges such as misinformation, fake news, harmful content, etc. Although human content moderation may be useful to an extent and used by these platforms to flag posted materials, the use of AI models provides a more sustainable, scalable, and effective way to mitigate these harmful contents. However, low-resourced languages such as the Somali language face limitations in AI automation, including scarce annotated training datasets and lack of language models tailored to their unique linguistic characteristics. This paper presents part of our ongoing research work to bridge some of these gaps for the Somali language. In particular, we created two human-annotated social-media-sourced Somali datasets for two downstream applications, fake news \& toxicity classification, and developed a transformer-based monolingual Somali language model (named SomBERTa) -- the first of its kind to the best of our knowledge. SomBERTa is then fine-tuned and evaluated on toxic content, fake news and news topic classification datasets. Comparative evaluation analysis of the proposed model against related multilingual models (e.g., AfriBERTa, AfroXLMR, etc) demonstrated that SomBERTa consistently outperformed these comparators in both fake news and toxic content classification tasks while achieving the best average accuracy (87.99%) across all tasks. This research contributes to Somali NLP by offering a foundational language model and a replicable framework for other low-resource languages, promoting digital and AI inclusivity and linguistic diversity.

  • 6 authors
·
Mar 23, 2025

Testing Hateful Speeches against Policies

In the recent years, many software systems have adopted AI techniques, especially deep learning techniques. Due to their black-box nature, AI-based systems brought challenges to traceability, because AI system behaviors are based on models and data, whereas the requirements or policies are rules in the form of natural or programming language. To the best of our knowledge, there is a limited amount of studies on how AI and deep neural network-based systems behave against rule-based requirements/policies. This experience paper examines deep neural network behaviors against rule-based requirements described in natural language policies. In particular, we focus on a case study to check AI-based content moderation software against content moderation policies. First, using crowdsourcing, we collect natural language test cases which match each moderation policy, we name this dataset HateModerate; second, using the test cases in HateModerate, we test the failure rates of state-of-the-art hate speech detection software, and we find that these models have high failure rates for certain policies; finally, since manual labeling is costly, we further proposed an automated approach to augument HateModerate by finetuning OpenAI's large language models to automatically match new examples to policies. The dataset and code of this work can be found on our anonymous website: https://sites.google.com/view/content-moderation-project.

  • 5 authors
·
Jul 23, 2023

Perpetuating Misogyny with Generative AI: How Model Personalization Normalizes Gendered Harm

Open-source text-to-image (TTI) pipelines have become dominant in the landscape of AI-generated visual content, driven by technological advances that enable users to personalize models through adapters tailored to specific tasks. While personalization methods such as LoRA offer unprecedented creative opportunities, they also facilitate harmful practices, including the generation of non-consensual deepfakes and the amplification of misogynistic or hypersexualized content. This study presents an exploratory sociotechnical analysis of CivitAI, the most active platform for sharing and developing open-source TTI models. Drawing on a dataset of more than 40 million user-generated images and over 230,000 models, we find a disproportionate rise in not-safe-for-work (NSFW) content and a significant number of models intended to mimic real individuals. We also observe a strong influence of internet subcultures on the tools and practices shaping model personalizations and resulting visual media. In response to these findings, we contextualize the emergence of exploitative visual media through feminist and constructivist perspectives on technology, emphasizing how design choices and community dynamics shape platform outcomes. Building on this analysis, we propose interventions aimed at mitigating downstream harm, including improved content moderation, rethinking tool design, and establishing clearer platform policies to promote accountability and consent.

  • 2 authors
·
May 7, 2025

Beyond Hate: Differentiating Uncivil and Intolerant Speech in Multimodal Content Moderation

Current multimodal toxicity benchmarks typically use a single binary hatefulness label. This coarse approach conflates two fundamentally different characteristics of expression: tone and content. Drawing on communication science theory, we introduce a fine-grained annotation scheme that distinguishes two separable dimensions: incivility (rude or dismissive tone) and intolerance (content that attacks pluralism and targets groups or identities) and apply it to 2,030 memes from the Hateful Memes dataset. We evaluate different vision-language models under coarse-label training, transfer learning across label schemes and a joint learning approach that combines the coarse hatefulness label with our fine-grained annotations. Our results show that fine-grained annotations complement existing coarse labels and, when used jointly, improve overall model performance. Moreover, models trained with the fine-grained scheme exhibit more balanced moderation-relevant error profiles and are less prone to under-detection of harmful content than models trained on hatefulness labels alone (FNR-FPR, the difference between false negative and false positive rates: 0.74 to 0.42 for LLaVA-1.6-Mistral-7B; 0.54 to 0.28 for Qwen2.5-VL-7B). This work contributes to data-centric approaches in content moderation by improving the reliability and accuracy of moderation systems through enhanced data quality. Overall, combining both coarse and fine-grained labels provides a practical route to more reliable multimodal moderation.

  • 4 authors
·
Mar 23

Detecting and Understanding Harmful Memes: A Survey

The automatic identification of harmful content online is of major concern for social media platforms, policymakers, and society. Researchers have studied textual, visual, and audio content, but typically in isolation. Yet, harmful content often combines multiple modalities, as in the case of memes, which are of particular interest due to their viral nature. With this in mind, here we offer a comprehensive survey with a focus on harmful memes. Based on a systematic analysis of recent literature, we first propose a new typology of harmful memes, and then we highlight and summarize the relevant state of the art. One interesting finding is that many types of harmful memes are not really studied, e.g., such featuring self-harm and extremism, partly due to the lack of suitable datasets. We further find that existing datasets mostly capture multi-class scenarios, which are not inclusive of the affective spectrum that memes can represent. Another observation is that memes can propagate globally through repackaging in different languages and that they can also be multilingual, blending different cultures. We conclude by highlighting several challenges related to multimodal semiotics, technological constraints, and non-trivial social engagement, and we present several open-ended aspects such as delineating online harm and empirically examining related frameworks and assistive interventions, which we believe will motivate and drive future research.

  • 10 authors
·
May 9, 2022

Algorithm-Driven Information Similarity and Collective Action: An Experimental Study

We study how the similarity of individuals' information shapes collective action. When people draw on a common source of information, such as social media, each becomes more confident about what others have seen and will do. This can help them coordinate, but it can also tempt them to free-ride. We show that which force prevails depends on how demanding the collective goal is. In a content-moderation experiment, subjects decide whether to pay a cost to report harmful content, which is removed only if enough reports are received. We vary the similarity of group members' information, holding fixed what each learns on her own, and independently vary the removal threshold. More similar information impedes reporting when few reports suffice and facilitates it when many are required, lowering reporting by 17 percentage points under an easy threshold and raising it by 34 points under a demanding one. This confirms the central comparative static of the theory of information similarity (Basak, Deb and Kuvalekar, 2026). Elicited beliefs trace the reversal to perceived pivotality and document systematic miscalibration of it. Subjects overestimate pivotality across all regimes, and their beliefs respond to similarity in line with actual pivotality only at intermediate thresholds: easy thresholds produce unrecognized pivotality, and near-unanimous thresholds produce illusory pivotality. The two response-miscalibrated patterns coincide with welfare losses; only under aligned pivotality does greater participation translate into greater collective success and higher welfare.

  • 2 authors
·
Jul 27

LLM-Based Multi-Task Bangla Hate Speech Detection: Type, Severity, and Target

Online social media platforms are central to everyday communication and information seeking. While these platforms serve positive purposes, they also provide fertile ground for the spread of hate speech, offensive language, and bullying content targeting individuals, organizations, and communities. Such content undermines safety, participation, and equity online. Reliable detection systems are therefore needed, especially for low-resource languages where moderation tools are limited. In Bangla, prior work has contributed resources and models, but most are single-task (e.g., binary hate/offense) with limited coverage of multi-facet signals (type, severity, target). We address these gaps by introducing the first multi-task Bangla hate-speech dataset, BanglaMultiHate, one of the largest manually annotated corpus to date. Building on this resource, we conduct a comprehensive, controlled comparison spanning classical baselines, monolingual pretrained models, and LLMs under zero-shot prompting and LoRA fine-tuning. Our experiments assess LLM adaptability in a low-resource setting and reveal a consistent trend: although LoRA-tuned LLMs are competitive with BanglaBERT, culturally and linguistically grounded pretraining remains critical for robust performance. Together, our dataset and findings establish a stronger benchmark for developing culturally aligned moderation tools in low-resource contexts. For reproducibility, we will release the dataset and all related scripts.

  • 5 authors
·
Oct 1, 2025

From Sparse Decisions to Dense Reasoning: A Multi-attribute Trajectory Paradigm for Multimodal Moderation

Safety moderation is pivotal for identifying harmful content. Despite the success of textual safety moderation, its multimodal counterparts remain hindered by a dual sparsity of data and supervision. Conventional reliance on binary labels lead to shortcut learning, which obscures the intrinsic classification boundaries necessary for effective multimodal discrimination. Hence, we propose a novel learning paradigm (UniMod) that transitions from sparse decision-making to dense reasoning traces. By constructing structured trajectories encompassing evidence grounding, modality assessment, risk mapping, policy decision, and response generation, we reformulate monolithic decision tasks into a multi-dimensional boundary learning process. This approach forces the model to ground its decision in explicit safety semantics, preventing the model from converging on superficial shortcuts. To facilitate this paradigm, we develop a multi-head scalar reward model (UniRM). UniRM provides multi-dimensional supervision by assigning attribute-level scores to the response generation stage. Furthermore, we introduce specialized optimization strategies to decouple task-specific parameters and rebalance training dynamics, effectively resolving interference between diverse objectives in multi-task learning. Empirical results show UniMod achieves competitive textual moderation performance and sets a new multimodal benchmark using less than 40\% of the training data used by leading baselines. Ablations further validate our multi-attribute trajectory reasoning, offering an effective and efficient framework for multimodal moderation. Supplementary materials are available at https://trustworthylab.github.io/UniMod/{project website}.

  • 9 authors
·
Jan 28

Ctrl-F-Resist. Practices, Challenges, and Technical Needs of Civil Society Organizations Monitoring the Far-Right Online

As far-right actors increasingly exploit online platforms to disseminate ideology and mobilize supporters, civil society organizations (CSOs) play a vital yet underrecognized role in monitoring antidemocratic dynamics online. Unlike fact-checkers or content moderators, CSOs engage in long-term, contextualized analysis, often in resource-constrained settings and under precarious conditions. Despite their critical societal role, CSOs face significant barriers to adopting or co-developing technical solutions, including legal uncertainty, limited platform access, and chronic underfunding. Existing research and tool development efforts have largely overlooked these actors in favor of more institutionally embedded stakeholders. This paper addresses this gap through a qualitative study with 15 practitioners from 12 Germany-based CSOs engaged in online monitoring, positioning them as key yet overlooked stakeholders in the governance of digital spaces. We explore their current practices, challenges, and expectations regarding technological support. Our findings show that monitoring remains largely manual due to the lack of tailored tools, with enhanced search capabilities emerging as the most pressing technical need. While participants express openness to AI-supported features such as media processing and content discovery, many remain skeptical of automated classification, citing concerns around trust, legal usability, and professional credibility. Grounded in these findings, we introduce a conceptual monitoring workflow and describe its implementation in an open-source Telegram monitoring prototype designed to flexibly support diverse monitoring goals. We outline concrete design, policy, and research recommendatios, and introduce the manual labor trap as an empirically grounded concept that explains why monitoring CSOs tend to remain locked into labor-intensive, low-capacity arrangements.

  • 2 authors
·
Aug 31

GOAT-Bench: Safety Insights to Large Multimodal Models through Meme-Based Social Abuse

The exponential growth of social media has profoundly transformed how information is created, disseminated, and absorbed, exceeding any precedent in the digital age. Regrettably, this explosion has also spawned a significant increase in the online abuse of memes. Evaluating the negative impact of memes is notably challenging, owing to their often subtle and implicit meanings, which are not directly conveyed through the overt text and imagery. In light of this, large multimodal models (LMMs) have emerged as a focal point of interest due to their remarkable capabilities in handling diverse multimodal tasks. In response to this development, our paper aims to thoroughly examine the capacity of various LMMs (e.g. GPT-4V) to discern and respond to the nuanced aspects of social abuse manifested in memes. We introduce the comprehensive meme benchmark, GOAT-Bench, comprising over 6K varied memes encapsulating themes such as implicit hate speech, sexism, and cyberbullying, etc. Utilizing GOAT-Bench, we delve into the ability of LMMs to accurately assess hatefulness, misogyny, offensiveness, sarcasm, and harmful content. Our extensive experiments across a range of LMMs reveal that current models still exhibit a deficiency in safety awareness, showing insensitivity to various forms of implicit abuse. We posit that this shortfall represents a critical impediment to the realization of safe artificial intelligence. The GOAT-Bench and accompanying resources are publicly accessible at https://goatlmm.github.io/, contributing to ongoing research in this vital field.

  • 5 authors
·
Jan 2, 2024

Interpretation modeling: Social grounding of sentences by reasoning over their implicit moral judgments

The social and implicit nature of human communication ramifies readers' understandings of written sentences. Single gold-standard interpretations rarely exist, challenging conventional assumptions in natural language processing. This work introduces the interpretation modeling (IM) task which involves modeling several interpretations of a sentence's underlying semantics to unearth layers of implicit meaning. To obtain these, IM is guided by multiple annotations of social relation and common ground - in this work approximated by reader attitudes towards the author and their understanding of moral judgments subtly embedded in the sentence. We propose a number of modeling strategies that rely on one-to-one and one-to-many generation methods that take inspiration from the philosophical study of interpretation. A first-of-its-kind IM dataset is curated to support experiments and analyses. The modeling results, coupled with scrutiny of the dataset, underline the challenges of IM as conflicting and complex interpretations are socially plausible. This interplay of diverse readings is affirmed by automated and human evaluations on the generated interpretations. Finally, toxicity analyses in the generated interpretations demonstrate the importance of IM for refining filters of content and assisting content moderators in safeguarding the safety in online discourse.

  • 3 authors
·
Nov 26, 2023

Characterizing, Detecting, and Predicting Online Ban Evasion

Moderators and automated methods enforce bans on malicious users who engage in disruptive behavior. However, malicious users can easily create a new account to evade such bans. Previous research has focused on other forms of online deception, like the simultaneous operation of multiple accounts by the same entities (sockpuppetry), impersonation of other individuals, and studying the effects of de-platforming individuals and communities. Here we conduct the first data-driven study of ban evasion, i.e., the act of circumventing bans on an online platform, leading to temporally disjoint operation of accounts by the same user. We curate a novel dataset of 8,551 ban evasion pairs (parent, child) identified on Wikipedia and contrast their behavior with benign users and non-evading malicious users. We find that evasion child accounts demonstrate similarities with respect to their banned parent accounts on several behavioral axes - from similarity in usernames and edited pages to similarity in content added to the platform and its psycholinguistic attributes. We reveal key behavioral attributes of accounts that are likely to evade bans. Based on the insights from the analyses, we train logistic regression classifiers to detect and predict ban evasion at three different points in the ban evasion lifecycle. Results demonstrate the effectiveness of our methods in predicting future evaders (AUC = 0.78), early detection of ban evasion (AUC = 0.85), and matching child accounts with parent accounts (MRR = 0.97). Our work can aid moderators by reducing their workload and identifying evasion pairs faster and more efficiently than current manual and heuristic-based approaches. Dataset is available https://github.com/srijankr/ban_evasion{here}.

  • 3 authors
·
Feb 10, 2022

Detecting Harmful Memes with Decoupled Understanding and Guided CoT Reasoning

Detecting harmful memes is essential for maintaining the integrity of online environments. However, current approaches often struggle with resource efficiency, flexibility, or explainability, limiting their practical deployment in content moderation systems. To address these challenges, we introduce U-CoT+, a novel framework for harmful meme detection. Instead of relying solely on prompting or fine-tuning multimodal models, we first develop a high-fidelity meme-to-text pipeline that converts visual memes into detail-preserving textual descriptions. This design decouples meme interpretation from meme classification, thus avoiding immediate reasoning over complex raw visual content and enabling resource-efficient harmful meme detection with general large language models (LLMs). Building on these textual descriptions, we further incorporate targeted, interpretable human-crafted guidelines to guide models' reasoning under zero-shot CoT prompting. As such, this framework allows for easy adaptation to different harmfulness detection criteria across platforms, regions, and over time, offering high flexibility and explainability. Extensive experiments on seven benchmark datasets validate the effectiveness of our framework, highlighting its potential for explainable and low-resource harmful meme detection using small-scale LLMs. Codes and data are available at: https://anonymous.4open.science/r/HMC-AF2B/README.md.

  • 3 authors
·
Jun 10, 2025 2

GuardEval: A Multi-Perspective Benchmark for Evaluating Safety, Fairness, and Robustness in LLM Moderators

As large language models (LLMs) become deeply embedded in daily life, the urgent need for safer moderation systems, distinguishing between naive from harmful requests while upholding appropriate censorship boundaries, has never been greater. While existing LLMs can detect harmful or unsafe content, they often struggle with nuanced cases such as implicit offensiveness, subtle gender and racial biases, and jailbreak prompts, due to the subjective and context-dependent nature of these issues. Furthermore, their heavy reliance on training data can reinforce societal biases, resulting in inconsistent and ethically problematic outputs. To address these challenges, we introduce GuardEval, a unified multi-perspective benchmark dataset designed for both training and evaluation, containing 106 fine-grained categories spanning human emotions, offensive and hateful language, gender and racial bias, and broader safety concerns. We also present GemmaGuard (GGuard), a QLoRA fine-tuned version of Gemma3-12B trained on GuardEval, to assess content moderation with fine-grained labels. Our evaluation shows that GGuard achieves a macro F1 score of 0.832, substantially outperforming leading moderation models, including OpenAI Moderator (0.64) and Llama Guard (0.61). We show that multi-perspective, human-centered safety benchmarks are critical for reducing biased and inconsistent moderation decisions. GuardEval and GGuard together demonstrate that diverse, representative data materially improve safety, fairness, and robustness on complex, borderline cases.

  • 8 authors
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Dec 22, 2025

Nemotron 3.5 Content Safety Moderator: A Compact Multimodal, Multilingual, and Reasoning Enabled Content Safety Moderator

Safety moderation for deployed AI applications is moving beyond text-only prompts: systems increasingly need to judge images, documents, screenshots, and generated responses under policies that vary across domains. Existing guardrails usually cover only part of this setting, making it difficult to combine broad coverage, custom policy control, and low compute cost. We present Nemotron 3.5 Content Safety Moderator, also referred to as Nemotron 3.5 CS in this paper for brevity, a compact 4B vision-language safety moderator that jointly classifies user prompts, images, and assistant responses across 12 languages. Nemotron 3.5 CS returns safety labels for latency-sensitive moderation and can additionally produce concise reasoning traces that apply supplied custom policies and identify violated categories when reasoning is requested. We also release a multimodal and multilingual safety dataset for guard training, spanning human-labeled real-image moderation, benign vision-language and document tasks, synthetic rare-risk and jailbreak cases, and custom-policy examples. Across evaluations spanning multimodal safety, text moderation, multilingual robustness, custom-policy following, benign false positives, and latency, Nemotron 3.5 CS demonstrates a practical coverage tradeoff: it adds image-conditioned and policy-conditioned moderation while remaining broadly competitive with specialized guard models. These results suggest that compact vision-language moderators can serve as deployable front-line safety components, with reasoning used selectively for audit and policy review.

  • 5 authors
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Aug 26

Algorithmic Content Selection and the Impact of User Disengagement

Digital services face a fundamental trade-off in content selection: they must balance the immediate revenue gained from high-reward content against the long-term benefits of maintaining user engagement. Traditional multi-armed bandit models assume that users remain perpetually engaged, failing to capture the possibility that users may disengage when dissatisfied, thereby reducing future revenue potential. In this work, we introduce a model for the content selection problem that explicitly accounts for variable user engagement and disengagement. In our framework, content that maximizes immediate reward is not necessarily optimal in terms of fostering sustained user engagement. Our contributions are twofold. First, we develop computational and statistical methods for offline optimization and online learning of content selection policies. For users whose engagement patterns are defined by k distinct levels, we design a dynamic programming algorithm that computes the exact optimal policy in O(k^2) time. Moreover, we derive no-regret learning guarantees for an online learning setting in which the platform serves a series of users with unknown and potentially adversarial engagement patterns. Second, we introduce the concept of modified demand elasticity which captures how small changes in a user's overall satisfaction affect the platform's ability to secure long-term revenue. This notion generalizes classical demand elasticity by incorporating the dynamics of user re-engagement, thereby revealing key insights into the interplay between engagement and revenue. Notably, our analysis uncovers a counterintuitive phenomenon: although higher friction (i.e., a reduced likelihood of re-engagement) typically lowers overall revenue, it can simultaneously lead to higher user engagement under optimal content selection policies.

  • 4 authors
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Feb 18, 2025

AMMeBa: A Large-Scale Survey and Dataset of Media-Based Misinformation In-The-Wild

The prevalence and harms of online misinformation is a perennial concern for internet platforms, institutions and society at large. Over time, information shared online has become more media-heavy and misinformation has readily adapted to these new modalities. The rise of generative AI-based tools, which provide widely-accessible methods for synthesizing realistic audio, images, video and human-like text, have amplified these concerns. Despite intense interest on the part of the public and significant press coverage, quantitative information on the prevalence and modality of media-based misinformation remains scarce. Here, we present the results of a two-year study using human raters to annotate online media-based misinformation, mostly focusing on images, based on claims assessed in a large sample of publicly-accessible fact checks with the ClaimReview markup. We present an image typology, designed to capture aspects of the image and manipulation relevant to the image's role in the misinformation claim. We visualize the distribution of these types over time. We show the the rise of generative AI-based content in misinformation claims, and that it's commonality is a relatively recent phenomenon, occurring significantly after heavy press coverage. We also show "simple" methods dominated historically, particularly context manipulations, and continued to hold a majority as of the end of data collection in November 2023. The dataset, Annotated Misinformation, Media-Based (AMMeBa), is publicly-available, and we hope that these data will serve as both a means of evaluating mitigation methods in a realistic setting and as a first-of-its-kind census of the types and modalities of online misinformation.

  • 11 authors
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May 19, 2024

FlexGuard: Continuous Risk Scoring for Strictness-Adaptive LLM Content Moderation

Ensuring the safety of LLM-generated content is essential for real-world deployment. Most existing guardrail models formulate moderation as a fixed binary classification task, implicitly assuming a fixed definition of harmfulness. In practice, enforcement strictness - how conservatively harmfulness is defined and enforced - varies across platforms and evolves over time, making binary moderators brittle under shifting requirements. We first introduce FlexBench, a strictness-adaptive LLM moderation benchmark that enables controlled evaluation under multiple strictness regimes. Experiments on FlexBench reveal substantial cross-strictness inconsistency in existing moderators: models that perform well under one regime can degrade substantially under others, limiting their practical usability. To address this, we propose FlexGuard, an LLM-based moderator that outputs a calibrated continuous risk score reflecting risk severity and supports strictness-specific decisions via thresholding. We train FlexGuard via risk-alignment optimization to improve score-severity consistency and provide practical threshold selection strategies to adapt to target strictness at deployment. Experiments on FlexBench and public benchmarks demonstrate that FlexGuard achieves higher moderation accuracy and substantially improved robustness under varying strictness. We release the source code and data to support reproducibility.

  • 4 authors
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Feb 26

WebCloud: Recruiting web browsers for content distribution

We are at the beginning of a shift in how content is created and exchanged over the web. While content was previously created primarily by a small set of entities, today, individual users -- empowered by devices like digital cameras and services like online social networks -- are creating content that represents a significant fraction of Internet traffic. As a result, content today is increasingly generated and exchanged at the edge of the network. Unfortunately, the existing techniques and infrastructure that are still used to serve this content, such as centralized content distribution networks, are ill-suited for these new patterns of content exchange. In this paper, we take a first step towards addressing this situation by introducing WebCloud, a content distribution system for online social networking sites that works by re- purposing web browsers to help serve content. In other words, when a user browses content, WebCloud tries to fetch it from one of that user's friend's browsers, instead of from the social networking site. The result is a more direct exchange of content ; essentially, WebCloud leverages the spatial and temporal locality of interest between social network users. Because WebCloud is built using techniques already present in many web browsers, it can be applied today to many social networking sites. We demonstrate the practicality of WebCloud with microbenchmarks, simulations, and a prototype deployment.

  • 6 authors
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Sep 17, 2011

Scalable Evaluation of Online Facilitation Strategies via Synthetic Simulation of Discussions

Limited large-scale evaluations exist for facilitation strategies of online discussions due to significant costs associated with human involvement. An effective solution is synthetic discussion simulations using Large Language Models (LLMs) to create initial pilot experiments. We propose a simple, generalizable, LLM-driven methodology to prototype the development of LLM facilitators, and produce high-quality synthetic data without human involvement. We use our methodology to test whether current facilitation strategies can improve the performance of LLM facilitators. We find that, while LLM facilitators significantly improve synthetic discussions, there is no evidence that the application of more elaborate facilitation strategies proposed in modern Social Science research lead to further improvements in discussion quality, compared to more basic approaches. Additionally, we find that small LLMs (such as Mistral Nemo 12B) can perform comparably to larger models (such as LLaMa 70B), and that special instructions must be used for instruction-tuned models to induce toxicity in synthetic discussions. We confirm that each component of our methodology contributes substantially to high quality data via an ablation study. We release an open-source framework, "SynDisco" (pip install syndisco), which implements our methodology. We also release the "Virtual Moderation Dataset" (https://paperswithcode.com/dataset/vmd), a large, publicly available dataset containing LLM-generated and LLM-annotated discussions using multiple open-source LLMs.

  • 3 authors
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Mar 13, 2025

Combating Online Misinformation Videos: Characterization, Detection, and Future Directions

With information consumption via online video streaming becoming increasingly popular, misinformation video poses a new threat to the health of the online information ecosystem. Though previous studies have made much progress in detecting misinformation in text and image formats, video-based misinformation brings new and unique challenges to automatic detection systems: 1) high information heterogeneity brought by various modalities, 2) blurred distinction between misleading video manipulation and ubiquitous artistic video editing, and 3) new patterns of misinformation propagation due to the dominant role of recommendation systems on online video platforms. To facilitate research on this challenging task, we conduct this survey to present advances in misinformation video detection research. We first analyze and characterize the misinformation video from three levels including signals, semantics, and intents. Based on the characterization, we systematically review existing works for detection from features of various modalities to techniques for clue integration. We also introduce existing resources including representative datasets and widely used tools. Besides summarizing existing studies, we discuss related areas and outline open issues and future directions to encourage and guide more research on misinformation video detection. Our corresponding public repository is available at https://github.com/ICTMCG/Awesome-Misinfo-Video-Detection.

  • 6 authors
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Feb 6, 2023

MODS: Moderating a Mixture of Document Speakers to Summarize Debatable Queries in Document Collections

Query-focused summarization (QFS) gives a summary of documents to answer a query. Past QFS work assumes queries have one answer, ignoring debatable ones (Is law school worth it?). We introduce Debatable QFS (DQFS), a task to create summaries that answer debatable queries via documents with opposing perspectives; summaries must comprehensively cover all sources and balance perspectives, favoring no side. These goals elude LLM QFS systems, which: 1) lack structured content plans, failing to guide LLMs to write balanced summaries, and 2) use the same query to retrieve contexts across documents, failing to cover all perspectives specific to each document's content. To overcome this, we design MODS, a multi-LLM framework mirroring human panel discussions. MODS treats documents as individual Speaker LLMs and has a Moderator LLM that picks speakers to respond to tailored queries for planned topics. Speakers use tailored queries to retrieve relevant contexts from their documents and supply perspectives, which are tracked in a rich outline, yielding a content plan to guide the final summary. Experiments on ConflictingQA with controversial web queries and DebateQFS, our new dataset of debate queries from Debatepedia, show MODS beats SOTA by 38-59% in topic paragraph coverage and balance, based on new citation metrics. Users also find MODS's summaries to be readable and more balanced.

  • 7 authors
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Feb 1, 2025

Concept Arithmetics for Circumventing Concept Inhibition in Diffusion Models

Motivated by ethical and legal concerns, the scientific community is actively developing methods to limit the misuse of Text-to-Image diffusion models for reproducing copyrighted, violent, explicit, or personal information in the generated images. Simultaneously, researchers put these newly developed safety measures to the test by assuming the role of an adversary to find vulnerabilities and backdoors in them. We use compositional property of diffusion models, which allows to leverage multiple prompts in a single image generation. This property allows us to combine other concepts, that should not have been affected by the inhibition, to reconstruct the vector, responsible for target concept generation, even though the direct computation of this vector is no longer accessible. We provide theoretical and empirical evidence why the proposed attacks are possible and discuss the implications of these findings for safe model deployment. We argue that it is essential to consider all possible approaches to image generation with diffusion models that can be employed by an adversary. Our work opens up the discussion about the implications of concept arithmetics and compositional inference for safety mechanisms in diffusion models. Content Advisory: This paper contains discussions and model-generated content that may be considered offensive. Reader discretion is advised. Project page: https://cs-people.bu.edu/vpetsiuk/arc

  • 2 authors
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Apr 21, 2024

T2Vs Meet VLMs: A Scalable Multimodal Dataset for Visual Harmfulness Recognition

To address the risks of encountering inappropriate or harmful content, researchers managed to incorporate several harmful contents datasets with machine learning methods to detect harmful concepts. However, existing harmful datasets are curated by the presence of a narrow range of harmful objects, and only cover real harmful content sources. This hinders the generalizability of methods based on such datasets, potentially leading to misjudgments. Therefore, we propose a comprehensive harmful dataset, Visual Harmful Dataset 11K (VHD11K), consisting of 10,000 images and 1,000 videos, crawled from the Internet and generated by 4 generative models, across a total of 10 harmful categories covering a full spectrum of harmful concepts with nontrivial definition. We also propose a novel annotation framework by formulating the annotation process as a multi-agent Visual Question Answering (VQA) task, having 3 different VLMs "debate" about whether the given image/video is harmful, and incorporating the in-context learning strategy in the debating process. Therefore, we can ensure that the VLMs consider the context of the given image/video and both sides of the arguments thoroughly before making decisions, further reducing the likelihood of misjudgments in edge cases. Evaluation and experimental results demonstrate that (1) the great alignment between the annotation from our novel annotation framework and those from human, ensuring the reliability of VHD11K; (2) our full-spectrum harmful dataset successfully identifies the inability of existing harmful content detection methods to detect extensive harmful contents and improves the performance of existing harmfulness recognition methods; (3) VHD11K outperforms the baseline dataset, SMID, as evidenced by the superior improvement in harmfulness recognition methods. The complete dataset and code can be found at https://github.com/nctu-eva-lab/VHD11K.

  • 4 authors
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Sep 29, 2024

Hate in Plain Sight: On the Risks of Moderating AI-Generated Hateful Illusions

Recent advances in text-to-image diffusion models have enabled the creation of a new form of digital art: optical illusions--visual tricks that create different perceptions of reality. However, adversaries may misuse such techniques to generate hateful illusions, which embed specific hate messages into harmless scenes and disseminate them across web communities. In this work, we take the first step toward investigating the risks of scalable hateful illusion generation and the potential for bypassing current content moderation models. Specifically, we generate 1,860 optical illusions using Stable Diffusion and ControlNet, conditioned on 62 hate messages. Of these, 1,571 are hateful illusions that successfully embed hate messages, either overtly or subtly, forming the Hateful Illusion dataset. Using this dataset, we evaluate the performance of six moderation classifiers and nine vision language models (VLMs) in identifying hateful illusions. Experimental results reveal significant vulnerabilities in existing moderation models: the detection accuracy falls below 0.245 for moderation classifiers and below 0.102 for VLMs. We further identify a critical limitation in their vision encoders, which mainly focus on surface-level image details while overlooking the secondary layer of information, i.e., hidden messages. To address this risk, we explore preliminary mitigation measures and identify the most effective approaches from the perspectives of image transformations and training-level strategies.

  • 6 authors
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Jul 30, 2025

Beyond Metadata: Multimodal, Policy-Aware Detection of YouTube Scam Videos

YouTube is a major platform for information and entertainment, but its wide accessibility also makes it attractive for scammers to upload deceptive or malicious content. Prior detection approaches rely largely on textual or statistical metadata, such as titles, descriptions, view counts, or likes, which are effective in many cases but can be evaded through benign-looking text, manipulated statistics, or other obfuscation strategies (e.g., 'Leetspeak'), while ignoring visual cues. In this study, we systematically investigate multimodal approaches for detecting YouTube scams. Our dataset consolidates established scam categories and augments them with full-length videos and policy-grounded reasoning annotations. Experiments show that a text-only model using titles and descriptions (fine-tuned BERT) achieves moderate performance (76.61% F1 score), improving slightly with audio transcripts (77.98% F1 score). Visual analysis with a fine-tuned LLaVA-Video model performs better (79.61% F1 score), while a multimodal framework combining titles, descriptions, and video frames achieves the highest performance (82.96% F1 score). Moreover, the multimodal framework showed greater robustness to adversarial perturbations, with accuracy dropping only 1-3%, compared to 12-38% for modality-specific models. Beyond accuracy, the multimodal framework provides interpretable, policy-grounded reasoning, enhancing transparency and practical utility in automated moderation. Using this approach, we analyzed 6,374 in-the-wild YouTube videos and detected 1,864 scams with explicit reasoning, providing a valuable resource for future research.

  • 4 authors
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Mar 31

Short-Form Video Recommendations with Multimodal Embeddings: Addressing Cold-Start and Bias Challenges

In recent years, social media users have spent significant amounts of time on short-form video platforms. As a result, established platforms in other domains, such as e-commerce, have begun introducing short-form video content to engage users and increase their time spent on the platform. The success of these experiences is due not only to the content itself but also to a unique UI innovation: instead of offering users a list of choices to click, platforms actively recommend content for users to watch one at a time. This creates new challenges for recommender systems, especially when launching a new video experience. Beyond the limited interaction data, immersive feed experiences introduce stronger position bias due to the UI and duration bias when optimizing for watch-time, as models tend to favor shorter videos. These issues, together with the feedback loop inherent in recommender systems, make it difficult to build effective solutions. In this paper, we highlight the challenges faced when introducing a new short-form video experience and present our experience showing that, even with sufficient video interaction data, it can be more beneficial to leverage a video retrieval system using a fine-tuned multimodal vision-language model to overcome these challenges. This approach demonstrated greater effectiveness compared to conventional supervised learning methods in online experiments conducted on our e-commerce platform.

  • 5 authors
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Jul 25, 2025

Ultra Low-Cost Two-Stage Multimodal System for Non-Normative Behavior Detection

The online community has increasingly been inundated by a toxic wave of harmful comments. In response to this growing challenge, we introduce a two-stage ultra-low-cost multimodal harmful behavior detection method designed to identify harmful comments and images with high precision and recall rates. We first utilize the CLIP-ViT model to transform tweets and images into embeddings, effectively capturing the intricate interplay of semantic meaning and subtle contextual clues within texts and images. Then in the second stage, the system feeds these embeddings into a conventional machine learning classifier like SVM or logistic regression, enabling the system to be trained rapidly and to perform inference at an ultra-low cost. By converting tweets into rich multimodal embeddings through the CLIP-ViT model and utilizing them to train conventional machine learning classifiers, our system is not only capable of detecting harmful textual information with near-perfect performance, achieving precision and recall rates above 99\% but also demonstrates the ability to zero-shot harmful images without additional training, thanks to its multimodal embedding input. This capability empowers our system to identify unseen harmful images without requiring extensive and costly image datasets. Additionally, our system quickly adapts to new harmful content; if a new harmful content pattern is identified, we can fine-tune the classifier with the corresponding tweets' embeddings to promptly update the system. This makes it well suited to addressing the ever-evolving nature of online harmfulness, providing online communities with a robust, generalizable, and cost-effective tool to safeguard their communities.

  • 2 authors
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Mar 23, 2024

Content Depth Matters in Short-Video Recommendation: Rethinking the Attention Economy

Driven by the attention economy, short-video Recommender Systems (RSs) are primarily optimized to maximize user engagement by promoting videos that capture attention within seconds. These systems inherently favor shallow-content videos that are effective at attracting immediate attention. However, growing evidence suggests that prolonged exposure to such content may negatively affect users' cognitive engagement and mental well-being, raising concerns about the long-term societal impact of the short-video platform. To tackle this challenge, this paper introduces a new metric, the Content Depth Score (CDS), to quantify the content depth of short videos. CDS measures the extent to which a video is expected to stimulate higher-order cognitive processes, using a seven-level scale grounded in established theories of cognitive psychology and learning. As an initial step toward this vision, we present SCOPE-Bench, the first benchmark for content-depth evaluation in short-video recommendation. Built upon a large-scale open-source short-video dataset, SCOPE-Bench provides CDS annotations for 150K videos, enabling systematic evaluation of RSs from a cognitive-content perspective. Leveraging SCOPE-Bench, we evaluate 13 representative RSs and reveal a consistent preference for shallow-content videos. Moreover, we find that these algorithms recommending cognitively deep content are only marginally better than random selection, highlighting a previously overlooked limitation of existing recommendation objectives. Our code and datasets are available at https://liweidengdavid.github.io/SCOPE-Bench/.

  • 5 authors
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Aug 13

In Agents We Trust, but Who Do Agents Trust? Latent Source Preferences Steer LLM Generations

Agents based on Large Language Models (LLMs) are increasingly being deployed as interfaces to information on online platforms. These agents filter, prioritize, and synthesize information retrieved from the platforms' back-end databases or via web search. In these scenarios, LLM agents govern the information users receive, by drawing users' attention to particular instances of retrieved information at the expense of others. While much prior work has focused on biases in the information LLMs themselves generate, less attention has been paid to the factors that influence what information LLMs select and present to users. We hypothesize that when information is attributed to specific sources (e.g., particular publishers, journals, or platforms), current LLMs exhibit systematic latent source preferences- that is, they prioritize information from some sources over others. Through controlled experiments on twelve LLMs from six model providers, spanning both synthetic and real-world tasks, we find that several models consistently exhibit strong and predictable source preferences. These preferences are sensitive to contextual framing, can outweigh the influence of content itself, and persist despite explicit prompting to avoid them. They also help explain phenomena such as the observed left-leaning skew in news recommendations in prior work. Our findings advocate for deeper investigation into the origins of these preferences, as well as for mechanisms that provide users with transparency and control over the biases guiding LLM-powered agents.

  • 8 authors
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Feb 16

Building Human Values into Recommender Systems: An Interdisciplinary Synthesis

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively theorized and studied. Our overarching question is how to ensure that recommender systems enact the values of the individuals and societies that they serve. Addressing this question in a principled fashion requires technical knowledge of recommender design and operation, and also critically depends on insights from diverse fields including social science, ethics, economics, psychology, policy and law. This paper is a multidisciplinary effort to synthesize theory and practice from different perspectives, with the goal of providing a shared language, articulating current design approaches, and identifying open problems. It is not a comprehensive survey of this large space, but a set of highlights identified by our diverse author cohort. We collect a set of values that seem most relevant to recommender systems operating across different domains, then examine them from the perspectives of current industry practice, measurement, product design, and policy approaches. Important open problems include multi-stakeholder processes for defining values and resolving trade-offs, better values-driven measurements, recommender controls that people use, non-behavioral algorithmic feedback, optimization for long-term outcomes, causal inference of recommender effects, academic-industry research collaborations, and interdisciplinary policy-making.

  • 21 authors
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Jul 19, 2022

Detecting and Mitigating Hateful Content in Multimodal Memes with Vision-Language Models

The rapid evolution of social media has provided enhanced communication channels for individuals to create online content, enabling them to express their thoughts and opinions. Multimodal memes, often utilized for playful or humorous expressions with visual and textual elements, are sometimes misused to disseminate hate speech against individuals or groups. While the detection of hateful memes is well-researched, developing effective methods to transform hateful content in memes remains a significant challenge. Leveraging the powerful generation and reasoning capabilities of Vision-Language Models (VLMs), we address the tasks of detecting and mitigating hateful content. This paper presents two key contributions: first, a definition-guided prompting technique for detecting hateful memes, and second, a unified framework for mitigating hateful content in memes, named UnHateMeme, which works by replacing hateful textual and/or visual components. With our definition-guided prompts, VLMs achieve impressive performance on hateful memes detection task. Furthermore, our UnHateMeme framework, integrated with VLMs, demonstrates a strong capability to convert hateful memes into non-hateful forms that meet human-level criteria for hate speech and maintain multimodal coherence between image and text. Through empirical experiments, we show the effectiveness of state-of-the-art pretrained VLMs such as LLaVA, Gemini and GPT-4o on the proposed tasks, providing a comprehensive analysis of their respective strengths and limitations for these tasks. This paper aims to shed light on important applications of VLMs for ensuring safe and respectful online environments.

  • 2 authors
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Apr 30, 2025