Daily Papers

Generalizing tool manipulation requires both semantic planning and precise physical control. Modern generalist robot policies, such as Vision-Language-Action (VLA) models, often lack the physical grounding required for contact-rich tool manipulation. Conversely, existing contact-aware policies that leverage tactile or haptic sensing are typically instance-specific and fail to generalize across diverse tool geometries. Bridging this gap requires learning representations that are both semantically transferable and physically grounded, yet a fundamental barrier remains: diverse real-world tactile data are prohibitive to collect at scale, while direct zero-shot sim-to-real transfer is challenging due to the complex nonlinear deformation of soft tactile sensors. To address this, we propose Semantic-Contact Fields (SCFields), a unified 3D representation that fuses visual semantics with dense extrinsic contact estimates, including contact probability and force. SCFields is learned through a two-stage Sim-to-Real Contact Learning Pipeline: we first pre-train on large-scale simulation to learn geometry-aware contact priors, then fine-tune on a small set of real data pseudo-labeled via geometric heuristics and force optimization to align real tactile signals. The resulting force-aware representation serves as the dense observation input to a diffusion policy, enabling physical generalization to unseen tool instances. Experiments on scraping, crayon drawing, and peeling demonstrate robust category-level generalization, significantly outperforming vision-only and raw-tactile baselines. Project page: https://kevinskwk.github.io/SCFields/.

Human hand-object interactions (HOIs) provide a rich source of demonstrations for dexterous manipulation, but learning directly from them presents challenges in bridging morphology gaps, ensuring dynamical feasibility, and sim-to-real deployment. We present Morphometric Imitation, a three-stage framework that transforms reconstructed HOIs into zero-shot sim-to-real visuomotor policies. First, morphometric optimization (MMO) kinematically retargets human motion across hand morphologies while preserving demonstrated contacts. Second, residual reinforcement learning (RL) refines the kinematic reference using object pose and contact information from the human motion to produce dynamically feasible robot demonstrations. Third, these demonstrations are distilled into visuomotor policies. Across three robot hands and ten HOIs, MMO improves contact F1 over the strongest of five baselines by at least 8 points for every hand, while also improving the success rate of downstream dynamic retargeting by as much as 35 points. Ablations on the residual RL show complementary benefits from using object pose and contact information. Finally, the visuomotor policies achieve 89.3% zero-shot success in 300 real-world trials on 30 objects. Project page: https://morphometricimitation.github.io{this https URL}

Whole-body humanoid manipulation of bulky, deformable, and shared-load objects requires distributed contact sensing and explicit force regulation, yet most imitation policies treat contact force only implicitly. On the other hand, different demonstration sources provide complementary modalities with inherent trade-offs: human demonstrations capture natural contact forces but not robot-executable actions, while teleoperation directly records robot actions but with less natural force regulation. This paper presents WT-UMI, a wearable whole-body tactile interface worn by human operators or mounted on humanoids, providing accurate observations of tactile images, contact forces, and end-effector poses across both human demonstration and humanoid teleoperation modes. We introduce a force-conditioned target-pose correction module that converts measured human poses into contact-aware robot targets by learning corrections from teleoperation data. To leverage the natural force interaction in human data, we propose a force-supervised planner that predicts end-effector pose chunks and contact-force trajectories. The predicted contact force serves as the reference for a tactile-based admittance controller. Across five contact-rich tasks spanning deformable objects, bulky rigid objects, and human--humanoid collaboration, WT-UMI improves success rate and reduces contact-position tracking error over four policy baselines. Our project page is available at https://wt-umi.github.io/WTUMI/.

Reinforcement learning (RL) has achieved remarkable success in various robotic tasks; however, its deployment in real-world scenarios, particularly in contact-rich environments, often overlooks critical safety and stability aspects. Policies without passivity guarantees can result in system instability, posing risks to robots, their environments, and human operators. In this work, we investigate the limitations of traditional RL policies when deployed in contact-rich tasks and explore the combination of energy-based passive control with safe RL in both training and deployment to answer these challenges. Firstly, we introduce energy-based constraints in our safe RL formulation to train passivity-aware RL agents. Secondly, we add a passivity filter on the agent output for passivity-ensured control during deployment. We conduct comparative studies on a contact-rich robotic maze exploration task, evaluating the effects of learning passivity-aware policies and the importance of passivity-ensured control. The experiments demonstrate that a passivity-agnostic RL policy easily violates energy constraints in deployment, even though it achieves high task completion in training. The results show that our proposed approach guarantees control stability through passivity filtering and improves the energy efficiency through passivity-aware training. A video of real-world experiments is available as supplementary material. We also release the checkpoint model and offline data for pre-training at https://huggingface.co/Anonymous998/passiveRL/tree/main{Hugging Face}

We present FORGE, a method for sim-to-real transfer of force-aware manipulation policies in the presence of significant pose uncertainty. During simulation-based policy learning, FORGE combines a force threshold mechanism with a dynamics randomization scheme to enable robust transfer of the learned policies to the real robot. At deployment, FORGE policies, conditioned on a maximum allowable force, adaptively perform contact-rich tasks while avoiding aggressive and unsafe behaviour, regardless of the controller gains. Additionally, FORGE policies predict task success, enabling efficient termination and autonomous tuning of the force threshold. We show that FORGE can be used to learn a variety of robust contact-rich policies, including the forceful insertion of snap-fit connectors. We further demonstrate the multistage assembly of a planetary gear system, which requires success across three assembly tasks: nut threading, insertion, and gear meshing. Project website can be accessed at https://noseworm.github.io/forge/.

Vision--Language--Action (VLA) policies such as π_{0.5} and OpenVLA perform well on many manipulation tasks, but they are often reactive: the next action is predicted from the current observation, instruction, and proprioceptive state. This assumption breaks down in stage-dependent manipulation, where visually similar states may require different actions depending on latent task progress and previous interaction outcomes. We argue that such tasks require not only memory, but dynamics-aware belief updates: the policy should preserve task progress during stable or occluded phases and revise its belief near contact, release, or subgoal transitions. We introduce Temporally Conditioned Memory-Fusion Policies (TFP), a lightweight memory-action framework for VLA backbones. TFP maintains an episode-local task-progress belief with Liquid Time-Constant dynamics and injects the updated belief directly into the flow-matching action decoder through adaptive modulation. This lets temporally accumulated context shape the generated action chunk, rather than serving only as passive history context. With a 3.3B-parameter model, TFP improves the average success rate from \(96.9\%\) to \(98.75\%\) on LIBERO and from \(91.4\%\) to \(93.77\%\) on LIBERO-plus. On the memory-focused MIKASA ShellGameTouch diagnostic, TFP achieves success up to \(75.0\%\). Mechanistic analyses show that write-gain changes near manipulation events are about \(6\times\) larger than far non-event phases, and hidden-state interventions show that the belief causally modulates generated action chunks. These results suggest that compact, event-sensitive memory dynamics can improve VLA policies under occlusion, visual perturbation, and stage-dependent task structure.

Modern conversational agents like ChatGPT and Alexa+ rely on predefined policies specifying metadata, response styles, and tool-usage rules. As these LLM-based systems expand to support diverse business and user queries, such policies, often implemented as in-context prompts, are becoming increasingly complex and lengthy, making faithful adherence difficult and imposing large fixed computational costs. With the rise of multimodal agents, policies that govern visual and multimodal behaviors are critical but remain understudied. Prior prompt-compression work mainly shortens task templates and demonstrations, while existing policy-alignment studies focus only on text-based safety rules. We introduce Multimodal Policy Internalization (MPI), a new task that internalizes reasoning-intensive multimodal policies into model parameters, enabling stronger policy-following without including the policy during inference. MPI poses unique data and algorithmic challenges. We build two datasets spanning synthetic and real-world decision-making and tool-using tasks and propose TriMPI, a three-stage training framework. TriMPI first injects policy knowledge via continual pretraining, then performs supervised finetuning, and finally applies PolicyRollout, a GRPO-style reinforcement learning extension that augments rollouts with policy-aware responses for grounded exploration. TriMPI achieves notable gains in end-to-end accuracy, generalization, and robustness to forgetting. As the first work on multimodal policy internalization, we provide datasets, training recipes, and comprehensive evaluations to foster future research. Project page: https://mikewangwzhl.github.io/TriMPI.

Contact-rich manipulation failures are often detected only after the robot has committed to contact. This is especially limiting in wrist-camera setups: close gripper--object views help observe contact, but a poor approach may already push, miss, slip, or disturb the object before conventional detectors react. We introduce ContactGuard, a pre-contact execution monitor for chunked visuomotor policies. Given the policy's planned action chunk, ContactGuard predicts its short-horizon consequence in latent visual space and aborts if the predicted future latent indicates likely failure. Its latent world model is trained from unlabelled robot trajectories to predict compact multi-view visual embeddings under planned actions, avoiding pixel-level video prediction. A lightweight failure probe is then trained from a small labelled set of pre-contact clips. At deployment, ContactGuard anchors prediction before an imminent contact event, rolls the model forward under the policy's own actions, and verifies the predicted post-contact latent. Across real-world contact-rich manipulation tasks, ContactGuard predicts failure more accurately than direct and corrupted-action ablations, and transfers to live robot as a pre-contact abort signal without modifying the underlying policy.

The rise of agentic AI enables LLMs to access diverse user data, raising critical privacy concerns. Prior work on contextual privacy studies whether LLMs regulate information disclosure according to context-dependent norms. However, acceptable disclosure boundaries may vary across users even within the same context. To address this limitation, we introduce personalized privacy, which incorporates user-specific disclosure preferences into privacy control. We further present P3Bench~(Personalized Privacy Preservation Benchmark), a novel benchmark extending contextual privacy policies with personalized disclosure policies. Experiments show that prompt-based policies fail to reliably enforce personalized privacy policies, with Qwen2.5-7B and Gemma3-4B showing average policy ignorance ratios of 51.25\% and 74.28\%, respectively. Finally, to address this problem, we propose Repair, a robust inference-time attention head intervention method that adjusts disclosure behavior toward policy-consistent responses. Our method significantly improves adherence to user-specific privacy preferences by reducing cases where the model fails to follow the given policy.

Large Language Models have transformed the Contact Center industry, manifesting in enhanced self-service tools, streamlined administrative processes, and augmented agent productivity. This paper delineates our system that automates call driver generation, which serves as the foundation for tasks such as topic modeling, incoming call classification, trend detection, and FAQ generation, delivering actionable insights for contact center agents and administrators to consume. We present a cost-efficient LLM system design, with 1) a comprehensive evaluation of proprietary, open-weight, and fine-tuned models and 2) cost-efficient strategies, and 3) the corresponding cost analysis when deployed in production environments.

The prevalent paradigm in robot learning attempts to generalize across environments, embodiments, and tasks with language prompts at runtime. A fundamental tension limits this approach: language is often too abstract to guide the concrete physical understanding required for robust manipulation. In this work, we introduce Contact-Anchored Policies (CAP), which replace language conditioning with points of physical contact in space. Simultaneously, we structure CAP as a library of modular utility models rather than a monolithic generalist policy. This factorization allows us to implement a real-to-sim iteration cycle: we build EgoGym, a lightweight simulation benchmark, to rapidly identify failure modes and refine our models and datasets prior to real-world deployment. We show that by conditioning on contact and iterating via simulation, CAP generalizes to novel environments and embodiments out of the box on three fundamental manipulation skills while using only 23 hours of demonstration data, and outperforms large, state-of-the-art VLAs in zero-shot evaluations by 56%. All model checkpoints, codebase, hardware, simulation, and datasets will be open-sourced. Project page: https://cap-policy.github.io/

Contact-rich dexterous manipulation with multi-finger hands remains an open challenge in robotics because task success depends on multi-point contacts that continuously evolve and are highly sensitive to object geometry, frictional transitions, and slip. Recently, tactile-informed manipulation policies have shown promise. However, most use tactile signals as additional observations rather than modeling contact state or how their action outputs interact with low-level controller dynamics. We present Contact-Grounded Policy (CGP), a visuotactile policy that grounds multi-point contacts by predicting coupled trajectories of actual robot state and tactile feedback, and using a learned contact-consistency mapping to convert these predictions into executable target robot states for a compliance controller. CGP consists of two components: (i) a conditional diffusion model that forecasts future robot state and tactile feedback in a compressed latent space, and (ii) a learned contact-consistency mapping that converts the predicted robot state-tactile pair into executable targets for a compliance controller, enabling it to realize the intended contacts. We evaluate CGP using a physical four-finger Allegro V5 hand with Digit360 fingertip tactile sensors, and a simulated five-finger Tesollo DG-5F hand with dense whole-hand tactile arrays. Across a range of dexterous tasks including in-hand manipulation, delicate grasping, and tool use, CGP outperforms visuomotor and visuotactile diffusion-policy baselines.

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising alternative, evaluating their ability to act in accordance with business rules and real-world support workflows remains an open challenge. Existing benchmarks primarily focus on tool usage or task completion, overlooking an agent's capacity to adhere to multi-step policies, navigate task dependencies, and remain robust to unpredictable user or environment behavior. In this work, we introduce JourneyBench, a benchmark designed to assess policy-aware agents in customer support. JourneyBench leverages graph representations to generate diverse, realistic support scenarios and proposes the User Journey Coverage Score, a novel metric to measure policy adherence. We evaluate multiple state-of-the-art LLMs using two agent designs: a Static-Prompt Agent (SPA) and a Dynamic-Prompt Agent (DPA) that explicitly models policy control. Across 703 conversations in three domains, we show that DPA significantly boosts policy adherence, even allowing smaller models like GPT-4o-mini to outperform more capable ones like GPT-4o. Our findings demonstrate the importance of structured orchestration and establish JourneyBench as a critical resource to advance AI-driven customer support beyond IVR-era limitations.

Large Language Models (LLMs) employ multi-turn interaction as a fundamental paradigm for completing complex tasks. However, their performance often degrades in extended interactions, as they are typically trained on static, single-turn data, which hinders their ability to adapt to real-time user feedback. To address this limitation, we first propose a new paradigm: Test-Time Policy Adaptation for Multi-Turn Interactions (T2PAM), which utilizes user feedback from the ongoing interaction as a reward signal to estimate a latent optimal policy aligned with user preferences, then updates a small subset of parameters to steer the model toward this policy, ultimately enabling efficient in-conversation self-correction. We then introduce Optimum-Referenced One-Step Adaptation (ROSA), a lightweight algorithm that operationalizes T2PAM. ROSA guides the model parameters toward a theoretical optimal policy in a single, efficient update step, avoiding costly iterative gradient-based optimization and minimizing computational overhead. We provide a rigorous theoretical analysis guaranteeing that the policy of ROSA converges to the preference of user as the number of interactions increases. Extensive experiments on challenging benchmark demonstrate that ROSA achieves significant improvements in both task effectiveness and efficiency.

Privacy policies serve as the primary conduit through which online service providers inform users about their data collection and usage procedures. However, in a bid to be comprehensive and mitigate legal risks, these policy documents are often quite verbose. In practical use, users tend to click the Agree button directly rather than reading them carefully. This practice exposes users to risks of privacy leakage and legal issues. Recently, the advent of Large Language Models (LLM) such as ChatGPT and GPT-4 has opened new possibilities for text analysis, especially for lengthy documents like privacy policies. In this study, we investigate a privacy policy text analysis framework PolicyGPT based on the LLM. This framework was tested using two datasets. The first dataset comprises of privacy policies from 115 websites, which were meticulously annotated by legal experts, categorizing each segment into one of 10 classes. The second dataset consists of privacy policies from 304 popular mobile applications, with each sentence manually annotated and classified into one of another 10 categories. Under zero-shot learning conditions, PolicyGPT demonstrated robust performance. For the first dataset, it achieved an accuracy rate of 97%, while for the second dataset, it attained an 87% accuracy rate, surpassing that of the baseline machine learning and neural network models.

We study whether phone-use agents respect privacy while completing benign mobile tasks. This question has remained hard to answer because privacy-compliant behavior is not operationalized for phone-use agents, and ordinary apps do not reveal exactly what data agents type into which form entries during execution. To make this question measurable, we introduce MyPhoneBench, a verifiable evaluation framework for privacy behavior in mobile agents. We operationalize privacy-respecting phone use as permissioned access, minimal disclosure, and user-controlled memory through a minimal privacy contract, iMy, and pair it with instrumented mock apps plus rule-based auditing that make unnecessary permission requests, deceptive re-disclosure, and unnecessary form filling observable and reproducible. Across five frontier models on 10 mobile apps and 300 tasks, we find that task success, privacy-compliant task completion, and later-session use of saved preferences are distinct capabilities, and no single model dominates all three. Evaluating success and privacy jointly reshuffles the model ordering relative to either metric alone. The most persistent failure mode across models is simple data minimization: agents still fill optional personal entries that the task does not require. These results show that privacy failures arise from over-helpful execution of benign tasks, and that success-only evaluation overestimates the deployment readiness of current phone-use agents. All code, mock apps, and agent trajectories are publicly available at~ https://github.com/tangzhy/MyPhoneBench.

Reinforcement learning is a framework for learning to act sequentially in an unknown environment. We propose a natural approach for modeling policy structure in policy gradients. The key idea is to optimize for a subset of future rewards: smaller subsets represent simpler policies, which can be learned more reliably because their empirical gradient estimates are more accurate. Our approach allows for modeling and comparison of different policy classes, including full planning, greedy, K-step lookahead, and segment policies. We evaluate the policies empirically on multiple persona-alignment conversational problems. Different policies excel in different problems, reflecting their different characteristics and highlighting the importance of our studied policy class.

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to accurately interpret requirements and tailor responses to individual preferences. However, existing approaches often overlook the complexities of long-term interactions and fail to capture users' subjective characteristics. To address these gaps, we present PAL-Bench, a new benchmark designed to evaluate the personalization capabilities of service-oriented assistants in long-term user-agent interactions. In the absence of available real-world data, we develop a multi-step LLM-based synthesis pipeline, which is further verified and refined by human annotators. This process yields PAL-Set, the first Chinese dataset comprising multi-session user logs and dialogue histories, which serves as the foundation for PAL-Bench. Furthermore, to improve personalized service-oriented interactions, we propose H^2Memory, a hierarchical and heterogeneous memory framework that incorporates retrieval-augmented generation to improve personalized response generation. Comprehensive experiments on both our PAL-Bench and an external dataset demonstrate the effectiveness of the proposed memory framework.

Data-driven approaches struggle with precise manipulation; imitation learning requires many hard-to-obtain demonstrations, while reinforcement learning yields brittle, non-generalizable policies. We introduce VisuoTactile Local (ViTaL) policy learning, a framework that solves fine-grained manipulation tasks by decomposing them into two phases: a reaching phase, where a vision-language model (VLM) enables scene-level reasoning to localize the object of interest, and a local interaction phase, where a reusable, scene-agnostic ViTaL policy performs contact-rich manipulation using egocentric vision and tactile sensing. This approach is motivated by the observation that while scene context varies, the low-level interaction remains consistent across task instances. By training local policies once in a canonical setting, they can generalize via a localize-then-execute strategy. ViTaL achieves around 90% success on contact-rich tasks in unseen environments and is robust to distractors. ViTaL's effectiveness stems from three key insights: (1) foundation models for segmentation enable training robust visual encoders via behavior cloning; (2) these encoders improve the generalizability of policies learned using residual RL; and (3) tactile sensing significantly boosts performance in contact-rich tasks. Ablation studies validate each of these insights, and we demonstrate that ViTaL integrates well with high-level VLMs, enabling robust, reusable low-level skills. Results and videos are available at https://vitalprecise.github.io.

Agents centered around Large Language Models (LLMs) are now capable of automating mobile device operations for users. After fine-tuning to learn a user's mobile operations, these agents can adhere to high-level user instructions online. They execute tasks such as goal decomposition, sequencing of sub-goals, and interactive environmental exploration, until the final objective is achieved. However, privacy concerns related to personalized user data arise during mobile operations, requiring user confirmation. Moreover, users' real-world operations are exploratory, with action data being complex and redundant, posing challenges for agent learning. To address these issues, in our practical application, we have designed interactive tasks between agents and humans to identify sensitive information and align with personalized user needs. Additionally, we integrated Standard Operating Procedure (SOP) information within the model's in-context learning to enhance the agent's comprehension of complex task execution. Our approach is evaluated on the new device control benchmark AitW, which encompasses 30K unique instructions across multi-step tasks, including application operation, web searching, and web shopping. Experimental results show that the SOP-based agent achieves state-of-the-art performance in LLMs without incurring additional inference costs, boasting an overall action success rate of 66.92\%. The code and data examples are available at https://github.com/alipay/mobile-agent.

Effective conversational agents must be able to personalize their behavior to suit a user's preferences, personality, and attributes, whether they are assisting with writing tasks or operating in domains like education or healthcare. Current training methods like Reinforcement Learning from Human Feedback (RLHF) prioritize helpfulness and safety but fall short in fostering truly empathetic, adaptive, and personalized interactions. Traditional approaches to personalization often rely on extensive user history, limiting their effectiveness for new or context-limited users. To overcome these limitations, we propose to incorporate an intrinsic motivation to improve the conversational agents's model of the user as an additional reward alongside multi-turn RLHF. This reward mechanism encourages the agent to actively elicit user traits by optimizing conversations to increase the accuracy of its user model. Consequently, the policy agent can deliver more personalized interactions through obtaining more information about the user. We applied our method both education and fitness settings, where LLMs teach concepts or recommend personalized strategies based on users' hidden learning style or lifestyle attributes. Using LLM-simulated users, our approach outperformed a multi-turn RLHF baseline in revealing information about the users' preferences, and adapting to them.

With the rapid rise of large language models (LLMs), phone automation has undergone transformative changes. This paper systematically reviews LLM-driven phone GUI agents, highlighting their evolution from script-based automation to intelligent, adaptive systems. We first contextualize key challenges, (i) limited generality, (ii) high maintenance overhead, and (iii) weak intent comprehension, and show how LLMs address these issues through advanced language understanding, multimodal perception, and robust decision-making. We then propose a taxonomy covering fundamental agent frameworks (single-agent, multi-agent, plan-then-act), modeling approaches (prompt engineering, training-based), and essential datasets and benchmarks. Furthermore, we detail task-specific architectures, supervised fine-tuning, and reinforcement learning strategies that bridge user intent and GUI operations. Finally, we discuss open challenges such as dataset diversity, on-device deployment efficiency, user-centric adaptation, and security concerns, offering forward-looking insights into this rapidly evolving field. By providing a structured overview and identifying pressing research gaps, this paper serves as a definitive reference for researchers and practitioners seeking to harness LLMs in designing scalable, user-friendly phone GUI agents.

LLM agents handle user requests on behalf of organizations through tool calls and must follow the company policies stated in their system prompts. Prior work approaches this as a safeguarding problem -- external checks that block non-compliant agent actions. We argue that policy adherence is a broader problem: real workflows unfold across many turns, require explicit user confirmation and prerequisite reads, and hinge on the content of the dialogue rather than on any single argument value. Meeting this bar requires (i) full conversation context, (ii) self-reasoning over the policy and the current dialogue, and (iii) conversation-specific remediation that guides the agent's next turn -- three capabilities that prior safeguard work has often underestimated. We introduce POLICYGUARD, a sub-agent verifier that shares the agent's view of the dialogue, reasons over the policy in context, and provides actionable feedback for the agent's next turn. On tau^2-BENCH airline across three vendors (GPT-5.4, Claude Sonnet 4.6, Gemini 2.5 Pro) with four trials per setting, POLICYGUARD improves PASS4 by +12.0 / +6.0 / +12.0 pp. Per-call analyses show POLICYGUARD achieves higher policy-violation recall while blocking roughly half as often as argument-level guards.

Complex tasks are increasingly delegated to ensembles of specialized LLM-based agents that reason, communicate, and coordinate actions-both among themselves and through interactions with external tools, APIs, and databases. While persistent memory has been shown to enhance single-agent performance, most approaches assume a monolithic, single-user context-overlooking the benefits and challenges of knowledge transfer across users under dynamic, asymmetric permissions. We introduce Collaborative Memory, a framework for multi-user, multi-agent environments with asymmetric, time-evolving access controls encoded as bipartite graphs linking users, agents, and resources. Our system maintains two memory tiers: (1) private memory-private fragments visible only to their originating user; and (2) shared memory-selectively shared fragments. Each fragment carries immutable provenance attributes (contributing agents, accessed resources, and timestamps) to support retrospective permission checks. Granular read policies enforce current user-agent-resource constraints and project existing memory fragments into filtered transformed views. Write policies determine fragment retention and sharing, applying context-aware transformations to update the memory. Both policies may be designed conditioned on system, agent, and user-level information. Our framework enables safe, efficient, and interpretable cross-user knowledge sharing, with provable adherence to asymmetric, time-varying policies and full auditability of memory operations.

The increasing complexity of tasks in robotics demands efficient strategies for multitask and continual learning. Traditional models typically rely on a universal policy for all tasks, facing challenges such as high computational costs and catastrophic forgetting when learning new tasks. To address these issues, we introduce a sparse, reusable, and flexible policy, Sparse Diffusion Policy (SDP). By adopting Mixture of Experts (MoE) within a transformer-based diffusion policy, SDP selectively activates experts and skills, enabling efficient and task-specific learning without retraining the entire model. SDP not only reduces the burden of active parameters but also facilitates the seamless integration and reuse of experts across various tasks. Extensive experiments on diverse tasks in both simulations and real world show that SDP 1) excels in multitask scenarios with negligible increases in active parameters, 2) prevents forgetting in continual learning of new tasks, and 3) enables efficient task transfer, offering a promising solution for advanced robotic applications. Demos and codes can be found in https://forrest-110.github.io/sparse_diffusion_policy/.

This paper introduces a novel dataset and evaluation benchmark designed to assess and improve small language models deployable on edge devices, with a focus on user profiling from multi-session natural language interactions in smart home environments. At the core of the dataset are structured user profiles, each defined by a set of routines - context-triggered, repeatable patterns of behavior that govern how users interact with their home systems. Using these profiles as input, a large language model (LLM) generates corresponding interaction sessions that simulate realistic, diverse, and context-aware dialogues between users and their devices. The primary task supported by this dataset is profile reconstruction: inferring user routines and preferences solely from interactions history. To assess how well current models can perform this task under realistic conditions, we benchmarked several state-of-the-art compact language models and compared their performance against large foundation models. Our results show that while small models demonstrate some capability in reconstructing profiles, they still fall significantly short of large models in accurately capturing user behavior. This performance gap poses a major challenge - particularly because on-device processing offers critical advantages, such as preserving user privacy, minimizing latency, and enabling personalized experiences without reliance on the cloud. By providing a realistic, structured testbed for developing and evaluating behavioral modeling under these constraints, our dataset represents a key step toward enabling intelligent, privacy-respecting AI systems that learn and adapt directly on user-owned devices.

Multi-turn user interactions are among the most abundant data produced by language models, yet we lack effective methods to learn from them. While typically discarded, these interactions often contain useful information: follow-up user messages may indicate that a response was incorrect, failed to follow an instruction, or did not align with the user's preferences. Importantly, language models are already able to make use of this information in context. After observing a user's follow-up, the same model is often able to revise its behavior. We leverage this ability to propose a principled and scalable method for learning directly from user interactions through self-distillation. By conditioning the model on the user's follow-up message and comparing the resulting token distribution with the original policy, we obtain a target for updating the policy that captures how the model's behavior changes in hindsight. We then distill this hindsight distribution back into the current policy. Remarkably, we show that training on real-world user conversations from WildChat improves language models across standard alignment and instruction-following benchmarks, without regressing other capabilities. The same mechanism enables personalization, allowing models to continually adapt to individual users through interaction without explicit feedback. Our results demonstrate that raw user interactions that arise naturally during deployment enable alignment, personalization, and continual adaptation.

Large Language Model (LLM)-based agents increasingly interact, collaborate, and delegate tasks to one another autonomously with minimal human interaction. Industry guidelines for agentic system governance emphasize the need for users to maintain comprehensive control over their agents, mitigating potential damage from malicious agents. Several proposed agentic system designs address agent identity, authorization, and delegation, but remain purely theoretical, without concrete implementation and evaluation. Most importantly, they do not provide user-controlled agent management. To address this gap, we propose SAGA, a scalable Security Architecture for Governing Agentic systems, that offers user oversight over their agents' lifecycle. In our design, users register their agents with a central entity, the Provider, that maintains agent contact information, user-defined access control policies, and helps agents enforce these policies on inter-agent communication. We introduce a cryptographic mechanism for deriving access control tokens, that offers fine-grained control over an agent's interaction with other agents, providing formal security guarantees. We evaluate SAGA on several agentic tasks, using agents in different geolocations, and multiple on-device and cloud LLMs, demonstrating minimal performance overhead with no impact on underlying task utility in a wide range of conditions. Our architecture enables secure and trustworthy deployment of autonomous agents, accelerating the responsible adoption of this technology in sensitive environments.

User profiling has long been an important problem that investigates user interests in many real applications. Some recent works regard users and their interacted objects as entities of a graph and turn the problem into a node classification task. However, they neglect the difference of distinct interaction types, e.g. user clicks an item v.s.user purchases an item, and thus cannot incorporate such information well. To solve these issues, we propose to leverage the relation-aware heterogeneous graph method for user profiling, which also allows capturing significant meta relations. We adopt the query, key, and value mechanism in a transformer fashion for heterogeneous message passing so that entities can effectively interact with each other. Via such interactions on different relation types, our model can generate representations with rich information for the user profile prediction. We conduct experiments on two real-world e-commerce datasets and observe a significant performance boost of our approach.

Personalized mobile agents that infer user preferences and calibrate proactive assistance hold great promise as everyday digital assistants, yet existing benchmarks fail to capture what this requires. Prior work evaluates preference recovery from static histories or intent prediction from fixed contexts. Neither tests whether an agent can elicit missing preferences through interaction, nor whether it can decide when to intervene, seek consent, or remain silent in a live GUI environment. We introduce KnowU-Bench, an online benchmark for personalized mobile agents built on a reproducible Android emulation environment, covering 42 general GUI tasks, 86 personalized tasks, and 64 proactive tasks. Unlike prior work that treats user preferences as static context, KnowU-Bench hides the user profile from the agent and exposes only behavioral logs, forcing genuine preference inference rather than context lookup. To support multi-turn preference elicitation, it instantiates an LLM-driven user simulator grounded in structured profiles, enabling realistic clarification dialogues and proactive consent handling. Beyond personalization, KnowU-Bench provides comprehensive evaluation of the complete proactive decision chain, including grounded GUI execution, consent negotiation, and post-rejection restraint, evaluated through a hybrid protocol combining rule-based verification with LLM-as-a-Judge scoring. Our experiments reveal a striking degradation: agents that excel at explicit task execution fall below 50% under vague instructions requiring user preference inference or intervention calibration, even for frontier models like Claude Sonnet 4.6. The core bottlenecks are not GUI navigation but preference acquisition and intervention calibration, exposing a fundamental gap between competent interface operation and trustworthy personal assistance.

Large Language Model (LLM) agents increasingly solve long-horizon tasks through multi-turn interactions with users and external tools. In these settings, relevant task information often unfolds over time rather than being fully specified at the initial prompt. Service agents make this challenge especially concrete: users may clarify or revise their goals, while tool responses provide information needed for subsequent decisions. Thus, a final reward alone cannot indicate which actions contributed to resolving the task. Recent methods rely on comparative evidence from other trajectories or resampled continuations, or on separately constructed step-level learning signals, to refine credit. However, a completed rollout already records how information and errors flow between agent actions. We introduce Influence-Aware Policy Optimization (IAPO), which represents each rollout as a typed influence-dependency graph over trainable agent actions, with user and tool observations serving as evidence. IAPO converts support-use and failed-use structure into routing weights that redistribute the same trajectory-level advantage. Experiments with Qwen3-4B and Qwen3-8B demonstrate superior performance over multi-turn reinforcement learning (RL) baselines across three service-agent benchmarks: {τ^2}-Bench, UserBench, and AgentChangeBench. BFCL-v4 Multi-Turn further shows that these gains do not compromise multi-turn function-calling performance. This work advances the understanding of credit assignment in multi-turn user interactions and provides a principled approach to training service agents from sparse outcome feedback.

The growing adoption of batteries in the electric vehicle industry and various consumer products has created an urgent need for effective recycling solutions. These products often contain a mix of compliant and rigid components, making robotic disassembly a critical step toward achieving scalable recycling processes. Diffusion policy has emerged as a promising approach for learning low-level skills in robotics. To effectively apply diffusion policy to contact-rich tasks, incorporating force as feedback is essential. In this paper, we apply diffusion policy with vision and force in a compliant object prying task. However, when combining low-dimensional contact force with high-dimensional image, the force information may be diluted. To address this issue, we propose a method that effectively integrates force with image data for diffusion policy observations. We validate our approach on a battery prying task that demands high precision and multi-step execution. Our model achieves a 96\% success rate in diverse scenarios, marking a 57\% improvement over the vision-only baseline. Our method also demonstrates zero-shot transfer capability to handle unseen objects and battery types. Supplementary videos and implementation codes are available on our project website. https://rros-lab.github.io/diffusion-with-force.github.io/

Dexterous interaction with articulated objects is important for household, assistive, and humanoid manipulation, where multi-finger hands can provide compliant contact patterns beyond parallel-jaw grasping. However, articulated-object manipulation differs from static-object manipulation: the target part cannot be directly actuated, and its motion must emerge through sustained physical hand--handle contact. This makes the transition from object-centric articulated generation to hand-driven dexterous hand--object interaction non-trivial, since geometric trajectory replay or open-loop execution does not model the contact dynamics required to move the articulated part. Moreover, policies trained only for task completion under fixed dynamics can overfit nominal contact loads, especially without tactile or force feedback, and may degrade when the contact load changes. To address these challenges, we present DragMesh-2, a contact-driven framework for dexterous interaction with articulated objects that extends articulated interaction from object-centric generation to hand-driven dexterous hand--object interaction, where articulated motion must arise through physical contact. We further propose PICA, a physically informed contact-aware training mechanism that injects physical signals into policy learning without tactile or force feedback, improving robustness and task success under changing contact loads. Finally, we conduct systematic evaluation across multiple damping conditions and articulated-object categories to study robustness under contact-load variation, and provide a pure-geometry dexterous interaction resource to support future loco-manipulation and humanoid hand--object interaction research. Across seven GAPartNet objects, DragMesh-2 achieves stronger robustness under contact-load variation than the compared methods while maintaining high task success across damping conditions.

By leveraging tool-augmented Multimodal Large Language Models (MLLMs), multi-agent frameworks are driving progress in video understanding. However, most of them adopt static and non-learnable tool invocation mechanisms, which limit the discovery of diverse clues essential for robust perception and reasoning regarding temporally or spatially complex videos. To address this challenge, we propose a novel Multi-agent system for video understanding, namely VideoChat-M1. Instead of using a single or fixed policy, VideoChat-M1 adopts a distinct Collaborative Policy Planning (CPP) paradigm with multiple policy agents, which comprises three key processes. (1) Policy Generation: Each agent generates its unique tool invocation policy tailored to the user's query; (2) Policy Execution: Each agent sequentially invokes relevant tools to execute its policy and explore the video content; (3) Policy Communication: During the intermediate stages of policy execution, agents interact with one another to update their respective policies. Through this collaborative framework, all agents work in tandem, dynamically refining their preferred policies based on contextual insights from peers to effectively respond to the user's query. Moreover, we equip our CPP paradigm with a concise Multi-Agent Reinforcement Learning (MARL) method. Consequently, the team of policy agents can be jointly optimized to enhance VideoChat-M1's performance, guided by both the final answer reward and intermediate collaborative process feedback. Extensive experiments demonstrate that VideoChat-M1 achieves SOTA performance across eight benchmarks spanning four tasks. Notably, on LongVideoBench, our method outperforms the SOTA model Gemini 2.5 pro by 3.6% and GPT-4o by 15.6%.

Long-term user engagement (LTE) optimization in sequential recommender systems (SRS) is shown to be suited by reinforcement learning (RL) which finds a policy to maximize long-term rewards. Meanwhile, RL has its shortcomings, particularly requiring a large number of online samples for exploration, which is risky in real-world applications. One of the appealing ways to avoid the risk is to build a simulator and learn the optimal recommendation policy in the simulator. In LTE optimization, the simulator is to simulate multiple users' daily feedback for given recommendations. However, building a user simulator with no reality-gap, i.e., can predict user's feedback exactly, is unrealistic because the users' reaction patterns are complex and historical logs for each user are limited, which might mislead the simulator-based recommendation policy. In this paper, we present a practical simulator-based recommender policy training approach, Simulation-to-Recommendation (Sim2Rec) to handle the reality-gap problem for LTE optimization. Specifically, Sim2Rec introduces a simulator set to generate various possibilities of user behavior patterns, then trains an environment-parameter extractor to recognize users' behavior patterns in the simulators. Finally, a context-aware policy is trained to make the optimal decisions on all of the variants of the users based on the inferred environment-parameters. The policy is transferable to unseen environments (e.g., the real world) directly as it has learned to recognize all various user behavior patterns and to make the correct decisions based on the inferred environment-parameters. Experiments are conducted in synthetic environments and a real-world large-scale ride-hailing platform, DidiChuxing. The results show that Sim2Rec achieves significant performance improvement, and produces robust recommendations in unseen environments.

Large Language Model (LLM)-based agentic systems rely on in-context policy documents encoding diverse business rules. As requirements grow, these documents expand rapidly, causing high computational overhead. This motivates developing internalization methods that embed policy documents into model priors while preserving performance. Prior prompt compression work targets generic prompts, but agentic policy documents span multiple complexity levels and require deeper reasoning, making internalization harder. We introduce CC-Gen, an agentic benchmark generator with Controllable Complexity across four levels, enabling systematic evaluation of agents' ability to handle complexity and offering a unified framework for assessing policy internalization. Our analysis shows that complex policy specifications governing workflows pose major reasoning challenges. Supporting internalization with gold user agent interaction trajectories containing chain-of-thought (CoT) annotations via supervised fine-tuning (SFT) is data-intensive and degrades sharply as policy complexity increases. To mitigate data and reasoning burdens, we propose Category-Aware Policy Continued Pretraining (CAP-CPT). Our automated pipeline parses policy documents to extract key specifications, grouping them into factual, behavioral, and conditional categories, and isolating complex conditions that drive workflow complexity. This guides targeted data synthesis and enables agents to internalize policy information through an autoregressive pretraining loss. Experiments show CAP-CPT improves SFT baselines in all settings, with up to 41% and 22% gains on Qwen-3-32B, achieving 97.3% prompt length reduction on CC-Gen and further enhancing tau-Bench with minimal SFT data.

Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is hindered by data scarcity (due to privacy concerns) and the limitations of current benchmarks. Existing benchmarks often lack realism, failing to incorporate deep knowledge base (KB) integration, real-world noise, or critical operational tasks beyond conversational fluency. To bridge this gap, we introduce CXMArena, a novel, large-scale synthetic benchmark dataset specifically designed for evaluating AI in operational CXM contexts. Given the diversity in possible contact center features, we have developed a scalable LLM-powered pipeline that simulates the brand's CXM entities that form the foundation of our datasets-such as knowledge articles including product specifications, issue taxonomies, and contact center conversations. The entities closely represent real-world distribution because of controlled noise injection (informed by domain experts) and rigorous automated validation. Building on this, we release CXMArena, which provides dedicated benchmarks targeting five important operational tasks: Knowledge Base Refinement, Intent Prediction, Agent Quality Adherence, Article Search, and Multi-turn RAG with Integrated Tools. Our baseline experiments underscore the benchmark's difficulty: even state of the art embedding and generation models achieve only 68% accuracy on article search, while standard embedding methods yield a low F1 score of 0.3 for knowledge base refinement, highlighting significant challenges for current models necessitating complex pipelines and solutions over conventional techniques.

Learned policies trained end-to-end on large datasets often remain brittle in high-precision tasks and struggle with generalization. We find that these limitations largely stem from a lack of structure and focus in data collection. Our key insight is to leverage dense data collection only for the critical segment of contact-rich tasks and to rely on traditional planning during simple free-space motion. We propose an automated data-collection scheme in combination with offline deep reinforcement learning for the critical segment of the task, eliminating reliance on a teleoperator's skill and on online policy updates. Across four challenging real-world tasks, using only 2 to 2.5 hours of autonomous data collection, we achieve an average success rate of 96%, compared to the strongest baseline at 55%. Notably, performance remains high in out-of-distribution scenarios where end-to-end approaches struggle. Our results pave the way for targeted data collection for contact-rich tasks and for high success rates in precision applications.

Smartphones bring significant convenience to users but also enable devices to extensively record various types of personal information. Existing smartphone agents powered by Multimodal Large Language Models (MLLMs) have achieved remarkable performance in automating different tasks. However, as the cost, these agents are granted substantial access to sensitive users' personal information during this operation. To gain a thorough understanding of the privacy awareness of these agents, we present the first large-scale benchmark encompassing 7,138 scenarios to the best of our knowledge. In addition, for privacy context in scenarios, we annotate its type (e.g., Account Credentials), sensitivity level, and location. We then carefully benchmark seven available mainstream smartphone agents. Our results demonstrate that almost all benchmarked agents show unsatisfying privacy awareness (RA), with performance remaining below 60% even with explicit hints. Overall, closed-source agents show better privacy ability than open-source ones, and Gemini 2.0-flash achieves the best, achieving an RA of 67%. We also find that the agents' privacy detection capability is highly related to scenario sensitivity level, i.e., the scenario with a higher sensitivity level is typically more identifiable. We hope the findings enlighten the research community to rethink the unbalanced utility-privacy tradeoff about smartphone agents. Our code and benchmark are available at https://zhixin-l.github.io/SAPA-Bench.

Artificial Intelligence has become a double edged sword in modern society being both a boon and a bane. While it empowers individuals it also enables malicious actors to perpetrate scams such as fraudulent phone calls and user impersonations. This growing threat necessitates a robust system to protect individuals In this paper we introduce a novel real time fraud detection mechanism using Retrieval Augmented Generation technology to address this challenge on two fronts. First our system incorporates a continuously updating policy checking feature that transcribes phone calls in real time and uses RAG based models to verify that the caller is not soliciting private information thus ensuring transparency and the authenticity of the conversation. Second we implement a real time user impersonation check with a two step verification process to confirm the callers identity ensuring accountability. A key innovation of our system is the ability to update policies without retraining the entire model enhancing its adaptability. We validated our RAG based approach using synthetic call recordings achieving an accuracy of 97.98 percent and an F1score of 97.44 percent with 100 calls outperforming state of the art methods. This robust and flexible fraud detection system is well suited for real world deployment.

Large Language Models (LLMs) have evolved into AI agents that interact with external tools and environments to perform complex tasks. The Model Context Protocol (MCP) has become the de facto standard for connecting agents with such resources, but security has lagged behind: thousands of MCP servers execute with unrestricted access to host systems, creating a broad attack surface. In this paper, we introduce AgentBound, the first access control framework for MCP servers. AgentBound combines a declarative policy mechanism, inspired by the Android permission model, with a policy enforcement engine that contains malicious behavior without requiring MCP server modifications. We build a dataset containing the 296 most popular MCP servers, and show that access control policies can be generated automatically from source code with 80.9% accuracy. We also show that AgentBound blocks the majority of security threats in several malicious MCP servers, and that policy enforcement engine introduces negligible overhead. Our contributions provide developers and project managers with a practical foundation for securing MCP servers while maintaining productivity, enabling researchers and tool builders to explore new directions for declarative access control and MCP security.

Policy-adherent tool-calling agents in customer-service domains must maintain task states across turns while calling tools and obeying domain policies. Task states consist of relevant facts, identifiers, constraints, and conditions observed through user interaction and tool calls. In standard agents, task states are not represented separately. Observations, tool returns, and policy instructions are placed in the prompt, leaving agents to reconstruct the relevant states from the prompt each time they decide what to do next. This design makes state management implicit, creating two common failure modes. An agent may retrieve the right facts but later ground its decision in stale, missing, or incorrect information; and a syntactically valid tool call may still violate a domain policy that depends on the current task state. We introduce LedgerAgent, an inference-time method for tool-calling agents that maintains observed task states in a separate ledger and renders the states into the prompt. The ledger is also used to check state-dependent policy constraints before environment-changing tool calls are executed, blocking policy violations. Across four customer-service domains and a mixed panel of open- and closed-weight models, LedgerAgent improves average passk over a standard prompt-based tool-calling approach, with the largest gains under stricter multi-trial consistency metrics.

Smartphone GUI agents execute tasks by operating directly on app interfaces, offering a path to broad capability without deep system integration. However, real-world smartphone use is highly personalized: users adopt diverse workflows and preferences, challenging agents to deliver customized assistance rather than generic solutions. Existing GUI agent benchmarks cannot adequately capture this personalization dimension due to sparse user-specific data and the lack of fine-grained evaluation metrics. To address this gap, we present PSPA-Bench, the benchmark dedicated to evaluating personalization in smartphone GUI agents. PSPA-Bench comprises over 12,855 personalized instructions aligned with real-world user behaviors across 10 representative daily-use scenarios and 22 mobile apps, and introduces a structure-aware process evaluation method that measures agents' personalized capabilities at a fine-grained level. Through PSPA-Bench, we benchmark 11 state-of-the-art GUI agents. Results reveal that current methods perform poorly under personalized settings, with even the strongest agent achieving limited success. Our analysis further highlights three directions for advancing personalized GUI agents: (1) reasoning-oriented models consistently outperform general LLMs, (2) perception remains a simple yet critical capability, and (3) reflection and long-term memory mechanisms are key to improving adaptation. Together, these findings establish PSPA-Bench as a foundation for systematic study and future progress in personalized GUI agents.

Human-computer interaction has long imagined technology that understands us-from our preferences and habits, to the timing and purpose of our everyday actions. Yet current user models remain fragmented, narrowly tailored to specific apps, and incapable of the flexible reasoning required to fulfill these visions. This paper presents an architecture for a general user model (GUM) that learns about you by observing any interaction you have with your computer. The GUM takes as input any unstructured observation of a user (e.g., device screenshots) and constructs confidence-weighted propositions that capture that user knowledge and preferences. GUMs can infer that a user is preparing for a wedding they're attending from messages with a friend. Or recognize that a user is struggling with a collaborator's feedback on a draft by observing multiple stalled edits and a switch to reading related work. GUMs introduce an architecture that infers new propositions about a user from multimodal observations, retrieves related propositions for context, and continuously revises existing propositions. To illustrate the breadth of applications that GUMs enable, we demonstrate how they augment chat-based assistants with context, manage OS notifications to selectively surface important information, and enable interactive agents that adapt to preferences across apps. We also instantiate proactive assistants (GUMBOs) that discover and execute useful suggestions on a user's behalf using their GUM. In our evaluations, we find that GUMs make calibrated and accurate inferences about users, and that assistants built on GUMs proactively identify and perform actions that users wouldn't think to request explicitly. Altogether, GUMs introduce methods that leverage multimodal models to understand unstructured context, enabling long-standing visions of HCI and entirely new interactive systems that anticipate user needs.

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture, where a higher policy decides whether to invoke the conversation module (to ask questions) or the recommendation module (to make recommendations). This architecture prevents these two components from fully interacting with each other. In contrast, this paper proposes a novel architecture, the long short-term feedback architecture, to connect these two essential components in CRS. Specifically, the recommendation predicts the long-term recommendation target based on the conversational context and the user history. Driven by the targeted recommendation, the conversational model predicts the next topic or attribute to verify if the user preference matches the target. The balance feedback loop continues until the short-term planner output matches the long-term planner output, that is when the system should make the recommendation.

Tactile feedback is generally recognized to be crucial for effective interaction with the physical world. However, state-of-the-art Vision-Language-Action (VLA) models lack the ability to interpret and use tactile signals, limiting their effectiveness in contact-rich tasks. Incorporating tactile feedback into these systems is challenging due to the absence of large multi-modal datasets. We present VLA-Touch, an approach that enhances generalist robot policies with tactile sensing without fine-tuning the base VLA. Our method introduces two key innovations: (1) a pipeline that leverages a pretrained tactile-language model that provides semantic tactile feedback for high-level task planning, and (2) a diffusion-based controller that refines VLA-generated actions with tactile signals for contact-rich manipulation. Through real-world experiments, we demonstrate that our dual-level integration of tactile feedback improves task planning efficiency while enhancing execution precision. Code is open-sourced at https://github.com/jxbi1010/VLA-Touch{this URL}.

Performing tasks on the web presents fundamental challenges to large language models (LLMs), including combinatorially large open-world tasks and variations across web interfaces. Simply specifying a large prompt to handle all possible behaviors and states is extremely complex, and results in behavior leaks between unrelated behaviors. Decomposition to distinct policies can address this challenge, but requires carefully handing off control between policies. We propose Stacked LLM Policies for Web Actions (SteP), an approach to dynamically compose policies to solve a diverse set of web tasks. SteP defines a Markov Decision Process where the state is a stack of policies representing the control state, i.e., the chain of policy calls. Unlike traditional methods that are restricted to static hierarchies, SteP enables dynamic control that adapts to the complexity of the task. We evaluate SteP against multiple baselines and web environments including WebArena, MiniWoB++, and a CRM. On WebArena, SteP improves (14.9\% to 33.5\%) over SOTA that use GPT-4 policies, while on MiniWob++, SteP is competitive with prior works while using significantly less data. Our code and data are available at https://asappresearch.github.io/webagents-step.

In today's assistant landscape, personalisation enhances interactions, fosters long-term relationships, and deepens engagement. However, many systems struggle with retaining user preferences, leading to repetitive user requests and disengagement. Furthermore, the unregulated and opaque extraction of user preferences in industry applications raises significant concerns about privacy and trust, especially in regions with stringent regulations like Europe. In response to these challenges, we propose a long-term memory system for voice assistants, structured around predefined categories. This approach leverages Large Language Models to efficiently extract, store, and retrieve preferences within these categories, ensuring both personalisation and transparency. We also introduce a synthetic multi-turn, multi-session conversation dataset (CarMem), grounded in real industry data, tailored to an in-car voice assistant setting. Benchmarked on the dataset, our system achieves an F1-score of .78 to .95 in preference extraction, depending on category granularity. Our maintenance strategy reduces redundant preferences by 95% and contradictory ones by 92%, while the accuracy of optimal retrieval is at .87. Collectively, the results demonstrate the system's suitability for industrial applications.

Smartphone scams are increasingly prevalent and typically manifest as multi-stage, cross-application processes with gradually emerging intent. Effective intervention thus requires anticipating scams before the intent becomes explicit. This is inherently challenging, as decisions must rely on partial trajectories with temporally distributed evidence. In this paper, we propose ORACLE Online Reasoning for Anticipating Cross-temporal Latent thrEats, the first agentic framework for early scam anticipation from streaming app-usage trajectories. To support this setting, we curate a real-world long-horizon benchmark of streaming app-usage trajectories, covering 12 scam types, spanning extended periods (15 days on average), involving diverse applications (95 apps), and interleaving normal and scam behaviors. To address fragmented evidence, we introduce a self-evolving context manager that adaptively consolidates entity-centric interactions over time, enabling more effective reconstruction of cross-temporal evidence from partial observations. To enhance sensitivity to latent early-stage signals, we propose an on-policy self-distillation scheme in which a teacher model, conditioned on summarized anti-scam reflections and clues by skills, supervises a student model without access to such reflections. This scheme thereby distills evidence-informed knowledge and improves recognition of emerging fraud patterns from partial trajectories. Experiments show that consistently improves early scam anticipation, yielding timely warnings while reducing false alerts in realistic streaming scenarios.

The growing use of large language model (LLM)-based conversational agents to manage sensitive user data raises significant privacy concerns. While these agents excel at understanding and acting on context, this capability can be exploited by malicious actors. We introduce a novel threat model where adversarial third-party apps manipulate the context of interaction to trick LLM-based agents into revealing private information not relevant to the task at hand. Grounded in the framework of contextual integrity, we introduce AirGapAgent, a privacy-conscious agent designed to prevent unintended data leakage by restricting the agent's access to only the data necessary for a specific task. Extensive experiments using Gemini, GPT, and Mistral models as agents validate our approach's effectiveness in mitigating this form of context hijacking while maintaining core agent functionality. For example, we show that a single-query context hijacking attack on a Gemini Ultra agent reduces its ability to protect user data from 94% to 45%, while an AirGapAgent achieves 97% protection, rendering the same attack ineffective.

LLM serving systems process heterogeneous query workloads where different categories exhibit different characteristics. Code queries cluster densely in embedding space while conversational queries distribute sparsely. Content staleness varies from minutes (stock data) to months (code patterns). Query repetition patterns range from power-law (code) to uniform (conversation), producing long tail cache hit rate distributions: high-repetition categories achieve 40-60% hit rates while low-repetition or volatile categories achieve 5-15% hit rates. Vector databases must exclude the long tail because remote search costs (30ms) require 15--20% hit rates to break even, leaving 20-30% of production traffic uncached. Uniform cache policies compound this problem: fixed thresholds cause false positives in dense spaces and miss valid paraphrases in sparse spaces; fixed TTLs waste memory or serve stale data. This paper presents category-aware semantic caching where similarity thresholds, TTLs, and quotas vary by query category. We present a hybrid architecture separating in-memory HNSW search from external document storage, reducing miss cost from 30ms to 2ms. This reduction makes low-hit-rate categories economically viable (break-even at 3-5% versus 15-20%), enabling cache coverage across the entire workload distribution. Adaptive load-based policies extend this framework to respond to downstream model load, dynamically adjusting thresholds and TTLs to reduce traffic to overloaded models by 9-17% in theoretical projections.

Proactive dialogue system is able to lead the conversation to a goal topic and has advantaged potential in bargain, persuasion and negotiation. Current corpus-based learning manner limits its practical application in real-world scenarios. To this end, we contribute to advance the study of the proactive dialogue policy to a more natural and challenging setting, i.e., interacting dynamically with users. Further, we call attention to the non-cooperative user behavior -- the user talks about off-path topics when he/she is not satisfied with the previous topics introduced by the agent. We argue that the targets of reaching the goal topic quickly and maintaining a high user satisfaction are not always converge, because the topics close to the goal and the topics user preferred may not be the same. Towards this issue, we propose a new solution named I-Pro that can learn Proactive policy in the Interactive setting. Specifically, we learn the trade-off via a learned goal weight, which consists of four factors (dialogue turn, goal completion difficulty, user satisfaction estimation, and cooperative degree). The experimental results demonstrate I-Pro significantly outperforms baselines in terms of effectiveness and interpretability.

Long-horizon interactions between users and LLM-based assistants necessitate effective memory management, yet current approaches face challenges in training and evaluation of memory. Existing memory benchmarks rely on static, off-policy data as context, limiting evaluation reliability and scalability. To address these gaps, we introduce AMemGym, an interactive environment enabling on-policy evaluation and optimization for memory-driven personalization. AMemGym employs structured data sampling to predefine user profiles, state-dependent questions, and state evolution trajectories, enabling cost-effective generation of high-quality, evaluation-aligned interactions. LLM-simulated users expose latent states through role-play while maintaining structured state consistency. Comprehensive metrics based on structured data guide both assessment and optimization of assistants. Extensive experiments reveal performance gaps in existing memory systems (e.g., RAG, long-context LLMs, and agentic memory) and corresponding reasons. AMemGym not only enables effective selection among competing approaches but also can potentially drive the self-evolution of memory management strategies. By bridging structured state evolution with free-form interactions, our framework provides a scalable, diagnostically rich environment for advancing memory capabilities in conversational agents.

This paper presents a novel object-centric contact representation ContactGen for hand-object interaction. The ContactGen comprises three components: a contact map indicates the contact location, a part map represents the contact hand part, and a direction map tells the contact direction within each part. Given an input object, we propose a conditional generative model to predict ContactGen and adopt model-based optimization to predict diverse and geometrically feasible grasps. Experimental results demonstrate our method can generate high-fidelity and diverse human grasps for various objects. Project page: https://stevenlsw.github.io/contactgen/

Diffusion models have been extensively leveraged for learning robot skills from demonstrations. These policies are conditioned on several observational modalities such as proprioception, vision and tactile. However, observational modalities have varying levels of influence for different tasks that diffusion polices fail to capture. In this work, we propose 'Factorized Diffusion Policies' abbreviated as FDP, a novel policy formulation that enables observational modalities to have differing influence on the action diffusion process by design. This results in learning policies where certain observations modalities can be prioritized over the others such as vision>tactile or proprioception>vision. FDP achieves modality prioritization by factorizing the observational conditioning for diffusion process, resulting in more performant and robust policies. Our factored approach shows strong performance improvements in low-data regimes with 15% absolute improvement in success rate on several simulated benchmarks when compared to a standard diffusion policy that jointly conditions on all input modalities. Moreover, our benchmark and real-world experiments show that factored policies are naturally more robust with 40% higher absolute success rate across several visuomotor tasks under distribution shifts such as visual distractors or camera occlusions, where existing diffusion policies fail catastrophically. FDP thus offers a safer and more robust alternative to standard diffusion policies for real-world deployment. Videos are available at https://fdp-policy.github.io/fdp-policy/ .

Visual policies learned from human videos, teleoperation, and robot demonstrations offer scalable motion priors, but often fail in contact-rich manipulation, where success significantly depends on local force and contact geometry. Tactile sensing provides these complementary signals, yet tactile data remain costly to collect and hard to generalize across sensors, robots, and tasks. We introduce OmniTacTune, a policy-agnostic real-world RL pipeline that adapts tactile feedback to pretrained visual policies through residual correction. OmniTacTune uses a two-stage design: it first bootstraps tactile-aware learning from autonomous base-policy rollouts, then learns a lightweight tactile residual policy through online interaction. Extensive experiments show that OmniTacTune generalizes across diverse contact-rich tasks, visual base policies, and tactile representations. Across four real-world contact-rich tasks, it improves visual base policies from 5-40% success to 85-100% within 40-80 minutes, demonstrating an efficient path for adapting tactile feedback to scalable visual robot policies. Project page: https://colinyu1.github.io/omnitactune-site/

The partial observability and stochasticity in multi-agent settings can be mitigated by accessing more information about others via communication. However, the coordination problem still exists since agents cannot communicate actual actions with each other at the same time due to the circular dependencies. In this paper, we propose a novel multi-level communication scheme, Sequential Communication (SeqComm). SeqComm treats agents asynchronously (the upper-level agents make decisions before the lower-level ones) and has two communication phases. In the negotiation phase, agents determine the priority of decision-making by communicating hidden states of observations and comparing the value of intention, obtained by modeling the environment dynamics. In the launching phase, the upper-level agents take the lead in making decisions and then communicate their actions with the lower-level agents. Theoretically, we prove the policies learned by SeqComm are guaranteed to improve monotonically and converge. Empirically, we show that SeqComm outperforms existing methods in various cooperative multi-agent tasks.

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly desired yet under-explored. We focus on how to naturally lead users to accept the designated targets gradually through conversations. To this end, we propose a Target-driven Conversation Planning (TCP) framework to plan a sequence of dialogue actions and topics, driving the system to transit between different conversation stages proactively. We then apply our TCP with planned content to guide dialogue generation. Experimental results show that our conversation planning significantly improves the performance of target-driven recommendation dialogue systems.

Many practical applications, such as recommender systems and learning to rank, involve solving multiple similar tasks. One example is learning of recommendation policies for users with similar movie preferences, where the users may still rank the individual movies slightly differently. Such tasks can be organized in a hierarchy, where similar tasks are related through a shared structure. In this work, we formulate this problem as a contextual off-policy optimization in a hierarchical graphical model from logged bandit feedback. To solve the problem, we propose a hierarchical off-policy optimization algorithm (HierOPO), which estimates the parameters of the hierarchical model and then acts pessimistically with respect to them. We instantiate HierOPO in linear Gaussian models, for which we also provide an efficient implementation and analysis. We prove per-task bounds on the suboptimality of the learned policies, which show a clear improvement over not using the hierarchical model. We also evaluate the policies empirically. Our theoretical and empirical results show a clear advantage of using the hierarchy over solving each task independently.

LLM agents are an emerging form of AI systems where large language models (LLMs) serve as the central component, utilizing a diverse set of tools to complete user-assigned tasks. Despite their great potential, LLM agents pose significant security risks. When interacting with the external world, they may encounter malicious commands from attackers, leading to the execution of dangerous actions. A promising way to address this is by enforcing the principle of least privilege: allowing only essential actions for task completion while blocking unnecessary ones. However, achieving this is challenging, as it requires covering diverse agent scenarios while preserving both security and utility. We introduce Progent, the first privilege control mechanism for LLM agents. At its core is a domain-specific language for flexibly expressing privilege control policies applied during agent execution. These policies provide fine-grained constraints over tool calls, deciding when tool calls are permissible and specifying fallbacks if they are not. This enables agent developers and users to craft suitable policies for their specific use cases and enforce them deterministically to guarantee security. Thanks to its modular design, integrating Progent does not alter agent internals and requires only minimal changes to agent implementation, enhancing its practicality and potential for widespread adoption. To automate policy writing, we leverage LLMs to generate policies based on user queries, which are then updated dynamically for improved security and utility. Our extensive evaluation shows that it enables strong security while preserving high utility across three distinct scenarios or benchmarks: AgentDojo, ASB, and AgentPoison. Furthermore, we perform an in-depth analysis, showcasing the effectiveness of its core components and the resilience of its automated policy generation against adaptive attacks.

Large language models (LLMs) increasingly store user preferences in persistent memory to support personalization across interactions. However, in third-party communication settings governed by social and institutional norms, some user preferences may be inappropriate to apply. We introduce BenchPreS, which evaluates whether memory-based user preferences are appropriately applied or suppressed across communication contexts. Using two complementary metrics, Misapplication Rate (MR) and Appropriate Application Rate (AAR), we find even frontier LLMs struggle to apply preferences in a context-sensitive manner. Models with stronger preference adherence exhibit higher rates of over-application, and neither reasoning capability nor prompt-based defenses fully resolve this issue. These results suggest current LLMs treat personalized preferences as globally enforceable rules rather than as context-dependent normative signals.

Desktop interaction streams provide a continuous, privacy-sensitive record of interleaved user tasks. Transforming these streams into task-organized personal logs on-device faces two main challenges: exhaustive Vision-Language Model (VLM) processing strains local resources, and global stream processing causes cross-task context pollution. We present FOCAL (Filtered On-device Continuous Activity Logging), a privacy-first multi-agent system utilizing a unified filter-plan-log architecture. It cascades a lightweight Filter Agent for noise suppression, a text-only Brain Agent for task attribution, a Record Agent for selective visual reasoning, and a task-isolated Memory Agent for context-coherent summarization. Experiments on DesktopBench (comprising 2,572 screenshots across 420 complex sessions) show FOCAL reduces total token consumption by 60.4% and VLM call count by 72.3% versus a baseline, while boosting Key Information Recall (KIR) from 0.38 to 0.61. Crucially, under A{to}B{to}A task interruptions, FOCAL maintains Task Acc 0.81 and KIR 0.80, whereas the baseline collapses to Task Acc 0.03. FOCAL pioneers the efficient, on-device summarization of instruction-free desktop streams into multi-perspective personal logs.

Tactile-enhanced vision-language-action (VLA) policies have been introduced for contact-rich manipulation, where critical interaction states are often hidden from vision. Future tactile prediction is a promising way to use touch because it turns tactile outcomes into supervision for action-induced contact dynamics. Yet VLA policies contain representations with different roles, from perceptual encoding to motor prediction, making it unclear where this supervision should be applied. We study this as a representation-alignment problem. Through a linear probe analysis, we find that future tactile states are most predictable from intermediate action-expert features, rather than from vision-language features or final action states. Motivated by this observation, we introduce a lightweight Latent Tactile Predictor (LTP), which predicts compact future tactile embeddings from the identified intermediate representation. By avoiding direct prediction of noisy raw tactile signals, LTP provides an action-outcome grounding signal that aligns intermediate action representations with future contact consequences. Experiments on real-world contact-rich manipulation tasks show that representation-aligned tactile grounding outperforms less aligned or multi-interface tactile prediction, highlighting the importance of where tactile supervision is applied.

While server-side Large Language Models (LLMs) demonstrate proficiency in function calling and complex reasoning, deploying Small Language Models (SLMs) directly on devices brings opportunities to improve latency and privacy but also introduces unique challenges for accuracy and memory. We introduce CAMPHOR, an innovative on-device SLM multi-agent framework designed to handle multiple user inputs and reason over personal context locally, ensuring privacy is maintained. CAMPHOR employs a hierarchical architecture where a high-order reasoning agent decomposes complex tasks and coordinates expert agents responsible for personal context retrieval, tool interaction, and dynamic plan generation. By implementing parameter sharing across agents and leveraging prompt compression, we significantly reduce model size, latency, and memory usage. To validate our approach, we present a novel dataset capturing multi-agent task trajectories centered on personalized mobile assistant use-cases. Our experiments reveal that fine-tuned SLM agents not only surpass closed-source LLMs in task completion F1 by~35\% but also eliminate the need for server-device communication, all while enhancing privacy.

Post-training alignment in large reasoning models (LRMs) has significantly improved their adaptability to diverse safety compliance settings. However, as LRMs personalization for downstream users takes center stage, the demand for varying levels of policy compliance grows as different user-specific LRMs must adhere to distinct subsets of safety policies. Training a separate LRM for each policy subset introduces severe combinatorial overhead. While in context learning methods overcome this combinatorial overhead, they introduce additional computational challenges associated with long context generation. To address this challenge, we propose \ours, a unified adaptive hypernetwork-based framework for multi-policy compliance. In our framework, safety policies serve as customizable inputs to a LoRA adapter generator, which learns to produce policy compliant LoRA weights for downstream LRM. When added to the LRM these weights enable the generation of responses compliant with the specified policy subsets. In this work, we demonstrate that training such a hypernetwork enables on-demand policy adjustments on a single LRM without sacrificing task performance across reasoning models of different sized and different evaluation datasets. This highlights the effectiveness and practicality of adaptive hypernetwork based alignment in LRMs.

As AI agents gain prevalance, users are increasingly exposed to the risks such systems entail. Prompt injection attacks, as well as hallucination, can cause agents to leak private information to third parties. As autonomous systems, agents also present the more active danger of performing sensitive tasks, such as bank transactions, without the user's intent or authorization. Recognizing this challenge, the agentic security community has developed numerous proposals for secure agentic systems. Much of this work has focused on product-level approaches, where agentic system developers determine and apply the same security policies and permissions to all users. Yet different users have different needs and preferences, necessitating support for user-level permissions policies in agentic AI systems. To understand how user-level permissions are handled in AI agent systems, we survey 21 proposals for agent permissions systems. From this review, we construct a taxonomy of how different systems specify user-level permissions policies, both at the user interface and internally; derive internal policies from user input; and enforce those policies at run-time. We then analyze five prominent commercial agents and compare their permissions handling to agentic permissions systems in the literature. We identify several high-level themes across the literature and commerical agents, as well as multiple gaps where future work is needed.

Rapid advancements in large language models (LLMs) have increased interest in deploying them on mobile devices for on-device AI applications. Mobile users interact differently with LLMs compared to desktop users, creating unique expectations and data biases. Current benchmark datasets primarily target at server and desktop environments, and there is a notable lack of extensive datasets specifically designed for mobile contexts. Additionally, mobile devices face strict limitations in storage and computing resources, constraining model size and capabilities, thus requiring optimized efficiency and prioritized knowledge. To address these challenges, we introduce Mobile-MMLU, a large-scale benchmark dataset tailored for mobile intelligence. It consists of 16,186 questions across 80 mobile-related fields, designed to evaluate LLM performance in realistic mobile scenarios. A challenging subset, Mobile-MMLU-Pro, provides advanced evaluation similar in size to MMLU-Pro but significantly more difficult than our standard full set. Both benchmarks use multiple-choice, order-invariant questions focused on practical mobile interactions, such as recipe suggestions, travel planning, and essential daily tasks. The dataset emphasizes critical mobile-specific metrics like inference latency, energy consumption, memory usage, and response quality, offering comprehensive insights into model performance under mobile constraints. Moreover, it prioritizes privacy and adaptability, assessing models' ability to perform on-device processing, maintain user privacy, and adapt to personalized usage patterns. Mobile-MMLU family offers a standardized framework for developing and comparing mobile-optimized LLMs, enabling advancements in productivity and decision-making within mobile computing environments. Our code and data are available at: https://github.com/VILA-Lab/Mobile-MMLU.

Designing effective strategies for controlling epidemic spread by vaccination is an important question in epidemiology, especially in the early stages when vaccines are limited. This is a challenging question when the contact network is very heterogeneous, and strategies based on controlling network properties, such as the degree and spectral radius, have been shown to be effective. Implementation of such strategies requires detailed information on the contact structure, which might be sensitive in many applications. Our focus here is on choosing effective vaccination strategies when the edges are sensitive and differential privacy guarantees are needed. Our main contributions are (varepsilon,delta)-differentially private algorithms for designing vaccination strategies by reducing the maximum degree and spectral radius. Our key technique is a private algorithm for the multi-set multi-cover problem, which we use for controlling network properties. We evaluate privacy-utility tradeoffs of our algorithms on multiple synthetic and real-world networks, and show their effectiveness.

The proliferation of harmful online content--e.g., toxicity, spam, and negative sentiment--demands robust and adaptable moderation systems. However, prevailing moderation systems are centralized and task-specific, offering limited transparency and neglecting diverse user preferences--an approach ill-suited for privacy-sensitive or decentralized environments. We propose a novel framework that leverages in-context learning (ICL) with foundation models to unify the detection of toxicity, spam, and negative sentiment across binary, multi-class, and multi-label settings. Crucially, our approach enables lightweight personalization, allowing users to easily block new categories, unblock existing ones, or extend detection to semantic variations through simple prompt-based interventions--all without model retraining. Extensive experiments on public benchmarks (TextDetox, UCI SMS, SST2) and a new, annotated Mastodon dataset reveal that: (i) foundation models achieve strong cross-task generalization, often matching or surpassing task-specific fine-tuned models; (ii) effective personalization is achievable with as few as one user-provided example or definition; and (iii) augmenting prompts with label definitions or rationales significantly enhances robustness to noisy, real-world data. Our work demonstrates a definitive shift beyond one-size-fits-all moderation, establishing ICL as a practical, privacy-preserving, and highly adaptable pathway for the next generation of user-centric content safety systems. To foster reproducibility and facilitate future research, we publicly release our code on GitHub and the annotated Mastodon dataset on Hugging Face.

Dexterous manipulation with multi-fingered robot hands promises human-level dexterity, but collecting large-scale dexterous robot hand data remains difficult. Learning from human demonstrations has emerged as a scalable alternative to robot teleoperation, providing strong priors on object interaction and contact strategies. Recent sim-to-real RL methods incorporate such priors, but often (i) omit rewards that explicitly incentivize precise contact, yielding weak real-world performance, and/or (ii) generalize poorly to unseen object instances. We propose DemoMimic (Dexterous Motion Mimic), a policy that manipulates objects by focusing on their geometry local to the contact points. Its contact-centric rewards encourage precise contact and improve sim-to-real consistency, yielding a single real-world policy that transfers across objects of varying shape, scale, mass, and friction wherever local contact structure is preserved. Real-world ablations show that DemoMimic achieves 71% success across 16 objects, four tasks, and two robot-hand embodiments, with the smallest sim-to-real drop compared to baselines.

Modern robots vary significantly in shape, size, and sensor configurations used to perceive and interact with their environments. However, most navigation policies are embodiment-specific--a policy trained on one robot typically fails to generalize to another, even with minor changes in body size or camera viewpoint. As custom hardware becomes increasingly common, there is a growing need for a single policy that generalizes across embodiments, eliminating the need to retrain for each specific robot. In this paper, we introduce RING (Robotic Indoor Navigation Generalist), an embodiment-agnostic policy that turns any mobile robot into an effective indoor semantic navigator. Trained entirely in simulation, RING leverages large-scale randomization over robot embodiments to enable robust generalization to many real-world platforms. To support this, we augment the AI2-THOR simulator to instantiate robots with controllable configurations, varying in body size, rotation pivot point, and camera parameters. On the visual object-goal navigation task, RING achieves strong cross-embodiment (XE) generalization--72.1% average success rate across five simulated embodiments (a 16.7% absolute improvement on the Chores-S benchmark) and 78.9% across four real-world platforms, including Stretch RE-1, LoCoBot, and Unitree Go1--matching or even surpassing embodiment-specific policies. We further deploy RING on the RB-Y1 wheeled humanoid in a real-world kitchen environment, showcasing its out-of-the-box potential for mobile manipulation platforms. (Project website: https://one-ring-policy.allen.ai)

Existing large language model (LLM) based memory systems apply universal, static policies that overlook a fundamental reality: the contexts that are worth storing in memory are different across users. This misalignment wastes limited memory budget on transient interactions while failing to preserve critical context for long horizon tasks. To address this gap, we investigate an underexplored question: can LLM based memory systems learn personalized memory policies? We introduce PerMemBench, the first benchmark for evaluating personalized memory systems, featuring multi year, multi domain interaction histories across diverse user personas. We further present the first empirical study of memory personalization, proposing session level storage gating, a lightweight framework that selectively bypasses memory operations for transient sessions. Our study confirms that personalization yields substantial retention gains under perfect gating, yet reveals that accurate gating remains an open and critical challenge.

Conversational recommender systems (CRS) enable the traditional recommender systems to explicitly acquire user preferences towards items and attributes through interactive conversations. Reinforcement learning (RL) is widely adopted to learn conversational recommendation policies to decide what attributes to ask, which items to recommend, and when to ask or recommend, at each conversation turn. However, existing methods mainly target at solving one or two of these three decision-making problems in CRS with separated conversation and recommendation components, which restrict the scalability and generality of CRS and fall short of preserving a stable training procedure. In the light of these challenges, we propose to formulate these three decision-making problems in CRS as a unified policy learning task. In order to systematically integrate conversation and recommendation components, we develop a dynamic weighted graph based RL method to learn a policy to select the action at each conversation turn, either asking an attribute or recommending items. Further, to deal with the sample efficiency issue, we propose two action selection strategies for reducing the candidate action space according to the preference and entropy information. Experimental results on two benchmark CRS datasets and a real-world E-Commerce application show that the proposed method not only significantly outperforms state-of-the-art methods but also enhances the scalability and stability of CRS.

Task-oriented LLM-based agents are increasingly used in domains with strict policies, such as refund eligibility or cancellation rules. The challenge lies in ensuring that the agent consistently adheres to these rules and policies, appropriately refusing any request that would violate them, while still maintaining a helpful and natural interaction. This calls for the development of tailored design and evaluation methodologies to ensure agent resilience against malicious user behavior. We propose a novel threat model that focuses on adversarial users aiming to exploit policy-adherent agents for personal benefit. To address this, we present CRAFT, a multi-agent red-teaming system that leverages policy-aware persuasive strategies to undermine a policy-adherent agent in a customer-service scenario, outperforming conventional jailbreak methods such as DAN prompts, emotional manipulation, and coercive. Building upon the existing tau-bench benchmark, we introduce tau-break, a complementary benchmark designed to rigorously assess the agent's robustness against manipulative user behavior. Finally, we evaluate several straightforward yet effective defense strategies. While these measures provide some protection, they fall short, highlighting the need for stronger, research-driven safeguards to protect policy-adherent agents from adversarial attacks

A multi-modal guardrail must effectively filter image content based on user-defined policies, identifying material that may be hateful, reinforce harmful stereotypes, contain explicit material, or spread misinformation. Deploying such guardrails in real-world applications, however, poses significant challenges. Users often require varied and highly customizable policies and typically cannot provide abundant examples for each custom policy. Consequently, an ideal guardrail should be scalable to the multiple policies and adaptable to evolving user standards with minimal retraining. Existing fine-tuning methods typically condition predictions on pre-defined policies, restricting their generalizability to new policies or necessitating extensive retraining to adapt. Conversely, training-free methods struggle with limited context lengths, making it difficult to incorporate all the policies comprehensively. To overcome these limitations, we propose to condition model's judgment on "precedents", which are the reasoning processes of prior data points similar to the given input. By leveraging precedents instead of fixed policies, our approach greatly enhances the flexibility and adaptability of the guardrail. In this paper, we introduce a critique-revise mechanism for collecting high-quality precedents and two strategies that utilize precedents for robust prediction. Experimental results demonstrate that our approach outperforms previous methods across both few-shot and full-dataset scenarios and exhibits superior generalization to novel policies.

Dense hand contact estimation requires both high-level semantic understanding and fine-grained geometric reasoning of human interaction to accurately localize contact regions. Recently, multi-modal large language models (MLLMs) have demonstrated strong capabilities in understanding visual semantics, enabled by vision-language priors learned from large-scale data. However, leveraging MLLMs for dense hand contact estimation remains underexplored. There are two major challenges in applying MLLMs to dense hand contact estimation. First, encoding explicit 3D hand geometry is difficult, as MLLMs primarily operate on vision and language modalities. Second, capturing fine-grained vertex-level contact remains challenging, as MLLMs tend to focus on high-level semantics rather than detailed geometric reasoning. To address these challenges, we propose ContactPrompt, a training-free and zero-shot approach for dense hand contact estimation using MLLMs. To effectively encode 3D hand geometry, we introduce a detailed hand-part segmentation and a part-wise vertex-grid representation that provides structured, localized geometric information. To enable accurate and efficient dense contact prediction, we develop a multi-stage structured contact reasoning with part conditioning, progressively bridging global semantics and fine-grained geometry. Therefore, our method effectively leverages the reasoning capabilities of MLLMs while enabling precise dense hand contact estimation. Surprisingly, the proposed approach outperforms previous supervised methods trained on large-scale dense contact datasets without requiring any training. The codes will be released.

Artificial intelligence (AI) agents are increasingly used in a variety of domains to automate tasks, interact with users, and make decisions based on data inputs. Ensuring that AI agents perform only authorized actions and handle inputs appropriately is essential for maintaining system integrity and preventing misuse. In this study, we introduce the AgentGuardian, a novel security framework that governs and protects AI agent operations by enforcing context-aware access-control policies. During a controlled staging phase, the framework monitors execution traces to learn legitimate agent behaviors and input patterns. From this phase, it derives adaptive policies that regulate tool calls made by the agent, guided by both real-time input context and the control flow dependencies of multi-step agent actions. Evaluation across two real-world AI agent applications demonstrates that AgentGuardian effectively detects malicious or misleading inputs while preserving normal agent functionality. Moreover, its control-flow-based governance mechanism mitigates hallucination-driven errors and other orchestration-level malfunctions.

Large language model agents are increasingly envisioned as always-on personal assistants with access to anything relevant in the user's digital world. Yet current systems operate over only narrow slices of that world, limiting context-sensitive reasoning and effective assistance. Existing benchmarks similarly provide only partial user state and therefore fail to capture performance in such a broad, always-on setting. To address this gap, we introduce Claw-Anything, a benchmark that expands agent context along three dimensions: long-horizon activity histories, interdependent backend services, and integrated GUI and CLI interaction across multiple devices. To instantiate this setting, we simulate months of user activity through multi-round event injection, producing complex world states and realistic noise, including irrelevant events and conflicting signals. Agents must reason over rich contextual environments while remaining robust to such noise. This expanded scope also enables the evaluation of proactive assistance, requiring agents to anticipate user needs and deliver timely recommendations. Experiments show that GPT-5.5 achieves only 34.5% pass@1, substantially below prior benchmarks, underscoring a gap between current agent capabilities and the demands of always-on personal assistance. Alongside the benchmark, we release an automated data-generation pipeline that yields 2,000 training environments and improves the base model by 23.7%, demonstrating its utility of scalable data infrastructure.

Large language models (LLMs) are increasingly deployed in privacy-critical and personalization-oriented scenarios, yet the role of context length in shaping privacy leakage and personalization effectiveness remains largely unexplored. We introduce a large-scale benchmark, PAPerBench, to systematically study how increasing context length influences both personalization quality and privacy protection in LLMs. The benchmark comprises approximately 29,000 instances with context lengths ranging from 1K to 256K tokens, yielding a total of 377K evaluation questions. It jointly evaluates personalization performance and privacy risks across diverse scenarios, enabling controlled analysis of long-context model behavior. Extensive evaluations across state-of-the-art LLMs reveal consistent performance degradation in both personalization and privacy as context length increases. We further provide a theoretical analysis of attention dilution under context scaling, explaining this behavior as an inherent limitation of soft attention in fixed-capacity Transformers. The empirical and theoretical findings together suggest a general scaling gap in current models -- long context, less focus. We release the benchmark to support reproducible evaluation and future research on scalable privacy and personalization. Code and data are available at https://github.com/SafeRL-Lab/PAPerBench

This paper introduces a novel mobile phone control architecture, termed ``app agents", for efficient interactions and controls across various Android apps. The proposed Lightweight Multi-modal App Control (LiMAC) takes as input a textual goal and a sequence of past mobile observations, such as screenshots and corresponding UI trees, to generate precise actions. To address the computational constraints inherent to smartphones, within LiMAC, we introduce a small Action Transformer (AcT) integrated with a fine-tuned vision-language model (VLM) for real-time decision-making and task execution. We evaluate LiMAC on two open-source mobile control datasets, demonstrating the superior performance of our small-form-factor approach against fine-tuned versions of open-source VLMs, such as Florence2 and Qwen2-VL. It also significantly outperforms prompt engineering baselines utilising closed-source foundation models like GPT-4o. More specifically, LiMAC increases the overall action accuracy by up to 19% compared to fine-tuned VLMs, and up to 42% compared to prompt-engineering baselines.

Learning how to navigate among humans in an occluded and spatially constrained indoor environment, is a key ability required to embodied agent to be integrated into our society. In this paper, we propose an end-to-end architecture that exploits Proximity-Aware Tasks (referred as to Risk and Proximity Compass) to inject into a reinforcement learning navigation policy the ability to infer common-sense social behaviors. To this end, our tasks exploit the notion of immediate and future dangers of collision. Furthermore, we propose an evaluation protocol specifically designed for the Social Navigation Task in simulated environments. This is done to capture fine-grained features and characteristics of the policy by analyzing the minimal unit of human-robot spatial interaction, called Encounter. We validate our approach on Gibson4+ and Habitat-Matterport3D datasets.

Conversational Recommender Systems (CRSs) leverage natural language interactions for personalized recommendation, yet information-scarce dialogue histories and single-turn recommendation paradigms may severely hinder accurate modeling of complex user preferences. To alleviate this issue, recent studies have introduced LLM-based user simulators, which generate natural language feedback and perform simulated multi-turn interactions to assist recommendation. Nevertheless, since simulators cannot access true user preference labels during inference, their feedback may deviate from actual user interests, causing errors to accumulate over multiple interactions and severely affecting the generalization of the recommender. Inspired by the multi-step reasoning capabilities of LLMs and the effectiveness of reinforcement learning in policy optimization, we propose SMTPO, a user simulator-guided multi-turn preference optimization conversational recommendation framework. To align simulator-generated feedback with true user preferences in the absence of explicit labels, we enhance feedback quality via multi-task supervised fine-tuning (SFT), enabling the simulator to better reflect users' complex and diverse needs. To address the challenge of biased feedback destabilizing multi-turn optimization, we first allow the reasoning LLM-based recommender to learn preference reasoning and recommendation patterns through SFT and then employ reinforcement learning with fine-grained reward design to progressively align with true user preferences, improving recommendation performance. Extensive experiments on public datasets demonstrate the effectiveness and transferability of our method.

Adaptive chatbots that mimic a user's linguistic style can build rapport and engagement, yet unconstrained mimicry risks an agent that feels unstable or sycophantic. We present a computational evaluation framework that makes the core design tension explicit: balancing moment-to-moment linguistic synchrony against long-term persona stability. Using an 8-dimensional style vector and a closed-loop "base+delta" prompting architecture, we simulate and compare explicit adaptation policies - Uncapped, Cap, Exponential Moving Average (EMA), Dead-Band, and Hybrids - on a human-log dataset. Our analysis maps a clear Pareto frontier: bounded policies achieve substantial gains in stability at a modest cost to synchrony. For example, a Hybrid (EMA+Cap) raises stability from 0.542 to 0.878 (+62%) while reducing synchrony by only 17%. We confirm this trade-off through large-scale replications on three public corpora (DailyDialog, Persona-Chat, EmpatheticDialogues) and LLM-in-the-loop validation across two model families. Furthermore, we quantify "prompt legibility," showing that frontier policies reduce instruction churn and cut jarring register flips (major tone changes) from 0.254 to 0.092, yielding systems that are easier to reason about and maintain. Taken together, our framework provides a general evaluation harness for style adaptation; a systematic ablation that identifies Pareto-efficient policies; robust validation across diverse datasets and models; and novel legibility metrics linking policy choices to system maintainability.

As language models (LMs) are widely utilized in personalized communication scenarios (e.g., sending emails, writing social media posts) and endowed with a certain level of agency, ensuring they act in accordance with the contextual privacy norms becomes increasingly critical. However, quantifying the privacy norm awareness of LMs and the emerging privacy risk in LM-mediated communication is challenging due to (1) the contextual and long-tailed nature of privacy-sensitive cases, and (2) the lack of evaluation approaches that capture realistic application scenarios. To address these challenges, we propose PrivacyLens, a novel framework designed to extend privacy-sensitive seeds into expressive vignettes and further into agent trajectories, enabling multi-level evaluation of privacy leakage in LM agents' actions. We instantiate PrivacyLens with a collection of privacy norms grounded in privacy literature and crowdsourced seeds. Using this dataset, we reveal a discrepancy between LM performance in answering probing questions and their actual behavior when executing user instructions in an agent setup. State-of-the-art LMs, like GPT-4 and Llama-3-70B, leak sensitive information in 25.68% and 38.69% of cases, even when prompted with privacy-enhancing instructions. We also demonstrate the dynamic nature of PrivacyLens by extending each seed into multiple trajectories to red-team LM privacy leakage risk. Dataset and code are available at https://github.com/SALT-NLP/PrivacyLens.

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings revolutions to those limitations by enabling the system to directly ask users about their preferred attributes on items. However, existing CRS methods do not make full use of such advantage -- they only use the attribute feedback in rather implicit ways such as updating the latent user representation. In this paper, we propose Conversational Path Reasoning (CPR), a generic framework that models conversational recommendation as an interactive path reasoning problem on a graph. It walks through the attribute vertices by following user feedback, utilizing the user preferred attributes in an explicit way. By leveraging on the graph structure, CPR is able to prune off many irrelevant candidate attributes, leading to better chance of hitting user preferred attributes. To demonstrate how CPR works, we propose a simple yet effective instantiation named SCPR (Simple CPR). We perform empirical studies on the multi-round conversational recommendation scenario, the most realistic CRS setting so far that considers multiple rounds of asking attributes and recommending items. Through extensive experiments on two datasets Yelp and LastFM, we validate the effectiveness of our SCPR, which significantly outperforms the state-of-the-art CRS methods EAR (arXiv:2002.09102) and CRM (arXiv:1806.03277). In particular, we find that the more attributes there are, the more advantages our method can achieve.

Conversational assistants powered by large language models (LLMs) excel at tool-use tasks but struggle with adhering to complex, business-specific rules. While models can reason over business rules provided in context, including all policies for every query introduces high latency and wastes compute. Furthermore, these lengthy prompts lead to long contexts, harming overall performance due to the "needle-in-the-haystack" problem. To address these challenges, we propose a multi-stage alignment method that teaches models to recall and apply relevant business policies during chain-of-thought reasoning at inference time, without including the full business policy in-context. Furthermore, we introduce a novel PolicyRecall reward based on the Jaccard score and a Hallucination Penalty for GRPO training. Altogether, our best model outperforms the baseline by 16 points and surpasses comparable in-context baselines of similar model size by 3 points, while using 40% fewer words.

Contact-rich manipulation depends on applying the correct grasp forces throughout the manipulation task, especially when handling fragile or deformable objects. Most existing imitation learning approaches often treat visuotactile feedback only as an additional observation, leaving applied forces as an uncontrolled consequence of gripper commands. In this work, we present Force-Aware Robotic Manipulation (FARM), an imitation learning framework that integrates high-dimensional tactile data to infer tactile-conditioned force signals, which in turn define a matching force-based action space. We collect human demonstrations using a modified version of the handheld Universal Manipulation Interface (UMI) gripper that integrates a GelSight Mini visual tactile sensor. For deploying the learned policies, we developed an actuated variant of the UMI gripper with geometry matching our handheld version. During policy rollouts, the proposed FARM diffusion policy jointly predicts robot pose, grip width, and grip force. FARM outperforms several baselines across three tasks with distinct force requirements -- high-force, low-force, and dynamic force adaptation -- demonstrating the advantages of its two key components: leveraging force-grounded, high-dimensional tactile observations and a force-based control space. The codebase and design files are open-sourced and available at https://tactile-farm.github.io .

Understanding multimodal perception for embodied AI is an open question because such inputs may contain highly complementary as well as redundant information for the task. A relevant direction for multimodal policies is understanding the global trends of each modality at the fusion layer. To this end, we disentangle the attributions for visual, language, and previous action inputs across different policies trained on the ALFRED dataset. Attribution analysis can be utilized to rank and group the failure scenarios, investigate modeling and dataset biases, and critically analyze multimodal EAI policies for robustness and user trust before deployment. We present MAEA, a framework to compute global attributions per modality of any differentiable policy. In addition, we show how attributions enable lower-level behavior analysis in EAI policies for language and visual attributions.

Long-term memory enables large language model (LLM) agents to support personalized and sustained interactions. However, most work on personalized agents prioritizes utility and user experience, treating memory as a neutral component and largely overlooking its safety implications. In this paper, we reveal intent legitimation, a previously underexplored safety failure in personalized agents, where benign personal memories bias intent inference and cause models to legitimize inherently harmful queries. To study this phenomenon, we introduce PS-Bench, a benchmark designed to identify and quantify intent legitimation in personalized interactions. Across multiple memory-augmented agent frameworks and base LLMs, personalization increases attack success rates by 15.8%-243.7% relative to stateless baselines. We further provide mechanistic evidence for intent legitimation from internal representations space, and propose a lightweight detection-reflection method that effectively reduces safety degradation. Overall, our work provides the first systematic exploration and evaluation of intent legitimation as a safety failure mode that naturally arises from benign, real-world personalization, highlighting the importance of assessing safety under long-term personal context. WARNING: This paper may contain harmful content.

Personalization is a crucial capability of modern language agents. However, current research primarily positions personalized agents as passive responders to user preferences, limiting their ability to interact with users and provide suggestions or guidance proactively. To systematically evaluate such proactive personalization in realistic interactions, we propose Ψ-Bench, a benchmark for assessing LLMs' ability to influence realistic users through conversation. We design three real-world interaction scenarios that involve persuasion in Ψ-Bench, and endow simulated clients with personal characteristics through explicit user profiles derived from dialogue histories. We evaluate 10 frontier LLMs on Ψ-Bench and find that while most models can produce coherent and reasonable arguments, even state-of-the-art models still leave considerable room for improvement in persuasion. We also find that providing access to client profiles yields an average performance gain of 18.24\%, highlighting the importance of user-specific information for effective persuasion. Overall, our work highlights persona-sensitive influencing as a challenging yet practical direction for evaluating and developing more proactive personalized LLM agents. Codes are available at: https://github.com/Hanpx20/Psi-Bench.

Personal AI is moving beyond chat-only interaction toward continuous services that span phones, cars, homes, wearables, cameras, and tools. In this setting, memory cannot remain a cache of prior conversations. It should serve as a continuity and governance substrate: preserving durable user state, grounding answers in multimodal and device evidence, supporting correction and forgetting, bounding policy evolution, and remaining deployable under latency, cost, privacy, and edge-cloud constraints. This technical report presents Mi-Memory, a lifecycle memory framework for Personal AI organized around four roles: Structure, Expansion, Evolution, and Deployment. A shared audit contract links these roles through four recurring artifact families: typed evidence payloads preserve source identity and provenance, diagnostic traces localize evidence loss across the serving pipeline, strategy artifacts make memory-policy changes explicit, and gate/rollback records bound accepted evolution. MiMemory instantiates the roles through MemStack, MemSense/MemFuse, D^{2}ACCI/E^{2}MEND, and LiteMem. In controlled-reference Structure evaluations, MemStack reaches 93.59%, 57.24%, and 87.47% on LoCoMo, PersonaMem-V2, and LongMemEval, respectively; other tracks report module-level, preliminary/internal, transfer-feasibility, or design-only evidence with explicit boundaries. MiMemory is a step toward auditable, evidence-gated, and deployment-aware memory systems for Personal AI. Project homepage: https://darwin-agent.github.io/Mi-Memory/ .

Modeling the physical contacts between the hand and object is standard for refining inaccurate hand poses and generating novel human grasp in 3D hand-object reconstruction. However, existing methods rely on geometric constraints that cannot be specified or controlled. This paper introduces a novel task of controllable 3D hand-object contact modeling with natural language descriptions. Challenges include i) the complexity of cross-modal modeling from language to contact, and ii) a lack of descriptive text for contact patterns. To address these issues, we propose NL2Contact, a model that generates controllable contacts by leveraging staged diffusion models. Given a language description of the hand and contact, NL2Contact generates realistic and faithful 3D hand-object contacts. To train the model, we build ContactDescribe, the first dataset with hand-centered contact descriptions. It contains multi-level and diverse descriptions generated by large language models based on carefully designed prompts (e.g., grasp action, grasp type, contact location, free finger status). We show applications of our model to grasp pose optimization and novel human grasp generation, both based on a textual contact description.

Personalized assistants should not only comply with user requests but also assess whether those requests are appropriate given the user's current circumstances. However, prior work has primarily focused on accurately executing requests, overlooking the need for assistants to account for context and engage in conflict-based refusal. Furthermore, while existing work on conflict or safety detection relies on explicitly provided factors, real-world scenarios often involve implicit factors that must be retrieved from a knowledge base (KB). To this end, we introduce Personalized Assistants for Conflict Evaluation (PACE), a dataset for evaluating whether models can identify latent constraints, expressed as egocentric knowledge or events, that render seemingly reasonable user requests inappropriate. PACE pairs user requests grounded in well-defined personas with egocentric KB facts, requiring models to integrate contextual evidence to determine whether a request is conflicting. This implicit retrieval setting hinders the direct association between user requests and conflict-inducing knowledge, making it difficult for existing models to identify relevant user-specific facts. To address this challenge, we further propose PaceMaker, a multi-agent framework in which specialized agents coordinate across query reformulation, multi-hop graph traversal, and conflict-aware filtering to retrieve contextually decisive evidence. Experiments on PACE evaluate both evidence retrieval quality and conflict decision accuracy, showing that PaceMaker consistently outperforms existing approaches.

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates interactions by exchanging entity-level information. As a result, claims of prior CRS work do not generalise to real-world settings where conversations take unexpected turns, or where conversational and intent understanding is not perfect. To tackle this challenge, the research community has started to examine holistic CRS, which are trained using conversational data collected from real-world scenarios. Despite their emergence, such holistic approaches are under-explored. We present a comprehensive survey of holistic CRS methods by summarizing the literature in a structured manner. Our survey recognises holistic CRS approaches as having three components: 1) a backbone language model, the optional use of 2) external knowledge, and/or 3) external guidance. We also give a detailed analysis of CRS datasets and evaluation methods in real application scenarios. We offer our insight as to the current challenges of holistic CRS and possible future trends.

Optimizing user engagement is a key goal for modern recommendation systems, but blindly pushing users towards increased consumption risks burn-out, churn, or even addictive habits. To promote digital well-being, most platforms now offer a service that periodically prompts users to take breaks. These, however, must be set up manually, and so may be suboptimal for both users and the system. In this paper, we study the role of breaks in recommendation, and propose a framework for learning optimal breaking policies that promote and sustain long-term engagement. Based on the notion that recommendation dynamics are susceptible to both positive and negative feedback, we cast recommendation as a Lotka-Volterra dynamical system, where breaking reduces to a problem of optimal control. We then give an efficient learning algorithm, provide theoretical guarantees, and empirically demonstrate the utility of our approach on semi-synthetic data.

Recent advancements in large language models (LLMs) have led to the creation of intelligent agents capable of performing complex tasks. This paper introduces a novel LLM-based multimodal agent framework designed to operate smartphone applications. Our framework enables the agent to operate smartphone applications through a simplified action space, mimicking human-like interactions such as tapping and swiping. This novel approach bypasses the need for system back-end access, thereby broadening its applicability across diverse apps. Central to our agent's functionality is its innovative learning method. The agent learns to navigate and use new apps either through autonomous exploration or by observing human demonstrations. This process generates a knowledge base that the agent refers to for executing complex tasks across different applications. To demonstrate the practicality of our agent, we conducted extensive testing over 50 tasks in 10 different applications, including social media, email, maps, shopping, and sophisticated image editing tools. The results affirm our agent's proficiency in handling a diverse array of high-level tasks.

This paper describes a real world deployment of a context-aware mobile app recommender system (RS) called Frappe. Utilizing a hybrid-approach, we conducted a large-scale app market deployment with 1000 Android users combined with a small-scale local user study involving 33 users. The resulting usage logs and subjective feedback enabled us to gather key insights into (1) context-dependent app usage and (2) the perceptions and experiences of end-users while interacting with context-aware mobile app recommendations. While Frappe performs very well based on usage-centric evaluation metrics insights from the small-scale study reveal some negative user experiences. Our results point to a number of actionable lessons learned specifically related to designing, deploying and evaluating mobile context-aware RS in-the-wild with real users.

When users submit queries to Large Language Models (LLMs), their prompts can often contain sensitive data, forcing a difficult choice: Send the query to a powerful proprietary LLM providers to achieving state-of-the-art performance and risk data exposure, or relying on smaller, local models guarantees data privacy but often results in a degradation of task performance. Prior approaches have relied on static pipelines that use LLM rewriting, which shatters linguistic coherence and indiscriminately removes privacy-sensitive information, including task-critical content. We reformulate this challenge (Privacy-Conscious Delegation) as a sequential decision-making problem and introduce a novel reinforcement learning (RL) framework called Privacy-R1 to solve it. Our framework trains an agent to dynamically route text chunks, learning a policy that optimally balances the trade-off between privacy leakage and task performance. It implicitly distinguishes between replaceable Personally Identifiable Information (PII) (which it shields locally) and task-critical PII (which it strategically sends to the remote model for maximal utility). To validate our approach in complex scenarios, we also introduce a new medical dataset with high PII density. Our framework achieves a new state-of-the-art on the privacy-utility frontier, demonstrating the necessity of learned, adaptive policies for deploying LLMs in sensitive environments. Dataset can be found at: https://github.com/zackhuiiiii/Privacy-R1.

Recent advances in large language models (LLMs) have enabled increasingly capable chatbots. However, most existing systems focus on single-user settings and do not generalize well to multi-user group chats, where agents require more proactive and accurate intervention under complex, evolving contexts. Existing approaches typically rely on LLMs for both reasoning and generation, leading to high token consumption, limited scalability, and potential privacy risks. To address these challenges, we propose GroupGPT, a token-efficient and privacy-preserving agentic framework for multi-user chat assistant. GroupGPT adopts a small-large model collaborative architecture to decouple intervention timing from response generation, enabling efficient and accurate decision-making. The framework also supports multimodal inputs, including memes, images, videos, and voice messages. We further introduce MUIR, a benchmark dataset for multi-user chat assistant intervention reasoning. MUIR contains 2,500 annotated group chat segments with intervention labels and rationales, supporting evaluation of timing accuracy and response quality. We evaluate a range of models on MUIR, from large language models to smaller counterparts. Extensive experiments demonstrate that GroupGPT produces accurate and well-timed responses, achieving an average score of 4.72/5.0 in LLM-based evaluation, and is well received by users across diverse group chat scenarios. Moreover, GroupGPT reduces token usage by up to 3 times compared to baseline methods, while providing privacy sanitization of user messages before cloud transmission. Code is available at: https://github.com/Eliot-Shen/GroupGPT .

An increasing number of applications rely on complex inference tasks that are based on machine learning (ML). Currently, there are two options to run such tasks: either they are served directly by the end device (e.g., smartphones, IoT equipment, smart vehicles), or offloaded to a remote cloud. Both options may be unsatisfactory for many applications: local models may have inadequate accuracy, while the cloud may fail to meet delay constraints. In this paper, we present the novel idea of inference delivery networks (IDNs), networks of computing nodes that coordinate to satisfy ML inference requests achieving the best trade-off between latency and accuracy. IDNs bridge the dichotomy between device and cloud execution by integrating inference delivery at the various tiers of the infrastructure continuum (access, edge, regional data center, cloud). We propose a distributed dynamic policy for ML model allocation in an IDN by which each node dynamically updates its local set of inference models based on requests observed during the recent past plus limited information exchange with its neighboring nodes. Our policy offers strong performance guarantees in an adversarial setting and shows improvements over greedy heuristics with similar complexity in realistic scenarios.

Large Language Models (LLMs) have demonstrated strong capabilities in interpreting lengthy, complex legal and policy language. However, their reliability can be undermined by hallucinations and inconsistencies, particularly when analyzing subjective and nuanced documents. These challenges are especially critical in medical coverage policy review, where human experts must be able to rely on accurate information. In this paper, we present an approach designed to support human reviewers by making policy interpretation more efficient and interpretable. We introduce a methodology that pairs a coverage-aware retriever with symbolic rule-based reasoning to surface relevant policy language, organize it into explicit facts and rules, and generate auditable rationales. This hybrid system minimizes the number of LLM inferences required which reduces overall model cost. Notably, our approach achieves a 44% reduction in inference cost alongside a 4.5% improvement in F1 score, demonstrating both efficiency and effectiveness.

This paper details the methodology behind CoPE, a policy-steerable small language model capable of fast and accurate content labeling. We present a novel training curricula called Contradictory Example Training that enables the model to learn policy interpretation rather than mere policy memorization. We also present a novel method for generating content policies, called Binocular Labeling, which enables rapid construction of unambiguous training datasets. When evaluated across seven different harm areas, CoPE exhibits equal or superior accuracy to frontier models at only 1% of their size. We openly release a 9 billion parameter version of the model that can be run on a single consumer-grade GPU. Models like CoPE represent a paradigm shift for classifier systems. By turning an ML task into a policy writing task, CoPE opens up new design possibilities for the governance of online platforms.

Most language-based assistants follow a reactive ask-and-respond paradigm, requiring users to explicitly state their needs. As a result, relevant but unexpressed needs often go unmet. Existing proactive agents attempt to address this gap either by eliciting further clarification, preserving this burden, or by extrapolating future needs from context, often leading to unnecessary or mistimed interventions. We introduce ProPer, Proactivity-driven Personalized agents, a novel two-agent architecture consisting of a Dimension Generating Agent (DGA) and a Response Generating Agent (RGA). DGA, a fine-tuned LLM agent, leverages explicit user data to generate multiple implicit dimensions (latent aspects relevant to the user's task but not considered by the user) or knowledge gaps. These dimensions are selectively filtered using a reranker based on quality, diversity, and task relevance. RGA then balances explicit and implicit dimensions to tailor personalized responses with timely and proactive interventions. We evaluate ProPer across multiple domains using a structured, gap-aware rubric that measures coverage, initiative appropriateness, and intent alignment. Our results show that ProPer improves quality scores and win rates across all domains, achieving up to 84% gains in single-turn evaluation and consistent dominance in multi-turn interactions.

In LLM/VLM agents, prompt privacy risk propagates beyond a single model call because raw user content can flow into retrieval queries, memory writes, tool calls, and logs. Existing de-identification pipelines address document boundaries but not this cross-stage propagation. We propose BodhiPromptShield, a policy-aware framework that detects sensitive spans, routes them via typed placeholders, semantic abstraction, or secure symbolic mapping, and delays restoration to authorized boundaries. Relative to enterprise redaction, this adds explicit propagation-aware mediation and restoration timing as a security variable. Under controlled evaluation on the Controlled Prompt-Privacy Benchmark (CPPB), stage-wise propagation suppresses from 10.7\% to 7.1\% across retrieval, memory, and tool stages; PER reaches 9.3\% with 0.94 AC and 0.92 TSR, outperforming generic de-identification. These are controlled systems results on CPPB rather than formal privacy guarantees or public-benchmark transfer claims. The project repository is available at https://github.com/mabo1215/BodhiPromptShield.git.

Information ecosystems increasingly shape how people internalize exposure to adverse digital experiences, raising concerns about the long-term consequences for information health. In modern search and recommendation systems, ranking and personalization policies play a central role in shaping such exposure and its long-term effects on users. To study these effects in a controlled setting, we present FrameRef, a large-scale dataset of 1,073,740 systematically reframed claims across five framing dimensions: authoritative, consensus, emotional, prestige, and sensationalist, and propose a simulation-based framework for modeling sequential information exposure and reinforcement dynamics characteristic of ranking and recommendation systems. Within this framework, we construct framing-sensitive agent personas by fine-tuning language models with framing-conditioned loss attenuation, inducing targeted biases while preserving overall task competence. Using Monte Carlo trajectory sampling, we show that small, systematic shifts in acceptance and confidence can compound over time, producing substantial divergence in cumulative information health trajectories. Human evaluation further confirms that FrameRef's generated framings measurably affect human judgment. Together, our dataset and framework provide a foundation for systematic information health research through simulation, complementing and informing responsible human-centered research. We release FrameRef, code, documentation, human evaluation data, and persona adapter models at https://github.com/infosenselab/frameref.

We present CoNTACT: a Dutch language model adapted to the domain of COVID-19 tweets. The model was developed by continuing the pre-training phase of RobBERT (Delobelle, 2020) by using 2.8M Dutch COVID-19 related tweets posted in 2021. In order to test the performance of the model and compare it to RobBERT, the two models were tested on two tasks: (1) binary vaccine hesitancy detection and (2) detection of arguments for vaccine hesitancy. For both tasks, not only Twitter but also Facebook data was used to show cross-genre performance. In our experiments, CoNTACT showed statistically significant gains over RobBERT in all experiments for task 1. For task 2, we observed substantial improvements in virtually all classes in all experiments. An error analysis indicated that the domain adaptation yielded better representations of domain-specific terminology, causing CoNTACT to make more accurate classification decisions.

We present N_0-VTLA, a vision-tactile-language-action (VTLA) foundation model capable of (1) fine-grained contact-rich manipulation with tactile perception and tactile-feedback control, and (2) offline policy improvement from stored deployment data. Building on current vision-based backbones, we propose a training recipe for tactile integration consisting of visuo-tactile pre-training, staged tactile-pathway integration, and advantage-conditioned offline policy improvement. During pre-training, the policy learns broad contact priors from NeoData, our large-scale visuo-tactile robot dataset; to our knowledge, N_0-VTLA is the first VTLA model pretrained on tactile data at scale. During post-training, we augment the policy with a predictive tactile pathway that distills the contact patterns learned at scale into the fine motion adjustments required by downstream tactile-centric manipulation. For offline policy improvement, we introduce ALTER, an advantage-conditioned offline reinforcement learning method that converts relative progress and trajectory-event comparisons into binary advantage labels for policy training on a fixed deployment corpus, further improving task-specific learning on contact-rich skills such as deformable object manipulation. Across contact-rich benchmarks, N_0-VTLA outperforms strong baselines by wide margins: it wins all nine real-robot NeoReal tasks and reaches 63.8% mean success on a twenty-task simulation suite, against 44.0% for the strongest baseline. N_0-VTLA policies trained with ALTER reach 75-95% success on three long-horizon real-robot tasks. These results lay a foundation for versatile tactile-driven manipulation policies.

Mobile GUI agents powered by Multimodal Large Language Models (MLLMs) can execute complex tasks on mobile devices. Despite this progress, most existing systems still optimize task success or efficiency, neglecting users' privacy personalization. In this paper, we study the often-overlooked problem of agent personalization. We observe that personalization can induce systematic structural heterogeneity in execution trajectories. For example, privacy-first users often prefer protective actions, e.g., refusing permissions, logging out, and minimizing exposure, leading to logically different execution trajectories from utility-first users. Such variable-length and structurally different trajectories make standard preference optimization unstable and less informative. To address this issue, we propose Trajectory Induced Preference Optimization (TIPO), which uses preference-intensity weighting to emphasize key privacy-related steps and padding gating to suppress alignment noise. Results on our Privacy Preference Dataset show that TIPO improves persona alignment and distinction while preserving strong task executability, achieving 65.60% SR, 46.22 Compliance, and 66.67% PD, outperforming existing optimization methods across various GUI tasks. The code and dataset will be publicly released at https://github.com/Zhixin-L/TIPO.

Programming LLM-based knowledge and task assistants that faithfully conform to developer-provided policies is challenging. These agents must retrieve and provide consistent, accurate, and relevant information to address user's queries and needs. Yet such agents generate unfounded responses ("hallucinate"). Traditional dialogue trees can only handle a limited number of conversation flows, making them inherently brittle. To this end, we present KITA - a programmable framework for creating task-oriented conversational agents that are designed to handle complex user interactions. Unlike LLMs, KITA provides reliable grounded responses, with controllable agent policies through its expressive specification, KITA Worksheet. In contrast to dialog trees, it is resilient to diverse user queries, helpful with knowledge sources, and offers ease of programming policies through its declarative paradigm. Through a real-user study involving 62 participants, we show that KITA beats the GPT-4 with function calling baseline by 26.1, 22.5, and 52.4 points on execution accuracy, dialogue act accuracy, and goal completion rate, respectively. We also release 22 real-user conversations with KITA manually corrected to ensure accuracy.

The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often begin with underspecified requests and leave important needs, constraints, or preferences unstated. However, existing benchmarks rarely evaluate whether agents can identify and act on such hidden intents before they are explicitly stated, especially in sustained multi-turn interactions where user needs emerge gradually. To address this gap, we introduce π-Bench, a benchmark for proactive assistance comprising 100 multi-turn tasks across 5 domain-specific user personas. By incorporating hidden user intents, inter-task dependencies, and cross-session continuity, π-Bench evaluates agents' ability to anticipate and address user needs over extended interactions, jointly measuring proactivity and task completion in long-horizon trajectories that better reflect real-world use. Experiments show (1) proactive assistance remains challenging, (2) a clear distinction between task completion and proactivity, and (3) the value of prior interaction for proactive intent resolution in later tasks.

Pretrained dense visual features from Vision Transformers (ViTs) are powerful yet have been underutilized in robot learning. Modern robot policies either compress each observation into a single global token, or rely on visual backbones trained from scratch, sacrificing both fine-grained spatial detail and the benefits of large-scale visual pre-training. While there exist policies that do operate on dense patch features like large vision-language-action models (VLAs), they tend to be heavy and slow, inheriting the full cost of a billion-parameter vision-language model (VLM) backbone. We close this gap with Patch Policy, a minimal architectural extension that enables transformer-based policies to consume dense pre-trained patch tokens directly without the computational overhead of a full VLM. At its core is a block-causal attention mask that preserves the temporal causality of standard policies while letting the model attend over many patch tokens per observation, alongside other state information. Patch Policy is lightweight, fast, and highly effective. Across four simulated and three real-world environment suites, our method achieves a 40% relative improvement over policies using state-of-the-art global-pooled representations. Furthermore, it surpasses fine-tuned OpenVLA-OFT by 18% while using roughly 0.7% of the parameters. We believe Patch Policy provides a pipeline for the robotics community to readily leverage continuing progress in visual representation learning, without sacrificing the training efficiency or inference speed required for high-frequency, reactive control. Videos can be viewed at https://patch-policy.github.io

Scams exploiting real-time social engineering -- such as phishing, impersonation, and phone fraud -- remain a persistent and evolving threat across digital platforms. Existing defenses are largely reactive, offering limited protection during active interactions. We propose a privacy-preserving, AI-in-the-loop framework that proactively detects and disrupts scam conversations in real time. The system combines instruction-tuned artificial intelligence with a safety-aware utility function that balances engagement with harm minimization, and employs federated learning to enable continual model updates without raw data sharing. Experimental evaluations show that the system produces fluent and engaging responses (perplexity as low as 22.3, engagement approx0.80), while human studies confirm significant gains in realism, safety, and effectiveness over strong baselines. In federated settings, models trained with FedAvg sustain up to 30 rounds while preserving high engagement (approx0.80), strong relevance (approx0.74), and low PII leakage (leq0.0085). Even with differential privacy, novelty and safety remain stable, indicating that robust privacy can be achieved without sacrificing performance. The evaluation of guard models (LlamaGuard, LlamaGuard2/3, MD-Judge) shows a straightforward pattern: stricter moderation settings reduce the chance of exposing personal information, but they also limit how much the model engages in conversation. In contrast, more relaxed settings allow longer and richer interactions, which improve scam detection, but at the cost of higher privacy risk. To our knowledge, this is the first framework to unify real-time scam-baiting, federated privacy preservation, and calibrated safety moderation into a proactive defense paradigm.

The proliferation of LLM-based agents has led to increasing deployment of inter-agent collaboration for tasks like scheduling, negotiation, resource allocation etc. In such systems, privacy is critical, as agents often access proprietary tools and domain-specific databases requiring strict confidentiality. This paper examines whether LLM-based agents demonstrate an understanding of contextual privacy. And, if instructed, do these systems preserve inference time user privacy in non-adversarial multi-turn conversation. Existing benchmarks to evaluate contextual privacy in LLM-agents primarily assess single-turn, low-complexity tasks where private information can be easily excluded. We first present a benchmark - MAGPIE comprising 158 real-life high-stakes scenarios across 15 domains. These scenarios are designed such that complete exclusion of private data impedes task completion yet unrestricted information sharing could lead to substantial losses. We then evaluate the current state-of-the-art LLMs on (a) their understanding of contextually private data and (b) their ability to collaborate without violating user privacy. Empirical experiments demonstrate that current models, including GPT-4o and Claude-2.7-Sonnet, lack robust understanding of contextual privacy, misclassifying private data as shareable 25.2\% and 43.6\% of the time. In multi-turn conversations, these models disclose private information in 59.9\% and 50.5\% of cases even under explicit privacy instructions. Furthermore, multi-agent systems fail to complete tasks in 71\% of scenarios. These results underscore that current models are not aligned towards both contextual privacy preservation and collaborative task-solving.

The rapid development of mobile GUI agents has stimulated growing research interest in long-horizon task automation. However, building agents for these tasks faces a critical bottleneck: the reliance on ever-expanding interaction history incurs substantial context overhead. Existing context management and compression techniques often fail to preserve vital semantic information, leading to degraded task performance. We propose AgentProg, a program-guided approach for agent context management that reframes the interaction history as a program with variables and control flow. By organizing information according to the structure of program, this structure provides a principled mechanism to determine which information should be retained and which can be discarded. We further integrate a global belief state mechanism inspired by Belief MDP framework to handle partial observability and adapt to unexpected environmental changes. Experiments on AndroidWorld and our extended long-horizon task suite demonstrate that AgentProg has achieved the state-of-the-art success rates on these benchmarks. More importantly, it maintains robust performance on long-horizon tasks while baseline methods experience catastrophic degradation. Our system is open-sourced at https://github.com/MobileLLM/AgentProg.

Personalized large language models (LLMs) tailor content to individual preferences using user profiles or histories. However, existing parameter-efficient fine-tuning (PEFT) methods, such as the ``One-PEFT-Per-User'' (OPPU) paradigm, require training a separate adapter for each user, making them computationally expensive and impractical for real-time updates. We introduce Profile-to-PEFT, a scalable framework that employs a hypernetwork, trained end-to-end, to map a user's encoded profile directly to a full set of adapter parameters (e.g., LoRA), eliminating per-user training at deployment. This design enables instant adaptation, generalization to unseen users, and privacy-preserving local deployment. Experimental results demonstrate that our method outperforms both prompt-based personalization and OPPU while using substantially fewer computational resources at deployment. The framework exhibits strong generalization to out-of-distribution users and maintains robustness across varying user activity levels and different embedding backbones. The proposed Profile-to-PEFT framework enables efficient, scalable, and adaptive LLM personalization suitable for large-scale applications.

Privacy policies are long and complex documents that are difficult for users to read and understand, and yet, they have legal effects on how user data is collected, managed and used. Ideally, we would like to empower users to inform themselves about issues that matter to them, and enable them to selectively explore those issues. We present PrivacyQA, a corpus consisting of 1750 questions about the privacy policies of mobile applications, and over 3500 expert annotations of relevant answers. We observe that a strong neural baseline underperforms human performance by almost 0.3 F1 on PrivacyQA, suggesting considerable room for improvement for future systems. Further, we use this dataset to shed light on challenges to question answerability, with domain-general implications for any question answering system. The PrivacyQA corpus offers a challenging corpus for question answering, with genuine real-world utility.

Mobile phone agents can assist people in automating daily tasks on their phones, which have emerged as a pivotal research spotlight. However, existing procedure-oriented agents struggle with cross-app instructions, due to the following challenges: (1) complex task relationships, (2) diverse app environment, and (3) error propagation and information loss in multi-step execution. Drawing inspiration from object-oriented programming principles, we recognize that object-oriented solutions is more suitable for cross-app instruction. To address these challenges, we propose a self-evolving multi-agent framework named MobileSteward, which integrates multiple app-oriented StaffAgents coordinated by a centralized StewardAgent. We design three specialized modules in MobileSteward: (1) Dynamic Recruitment generates a scheduling graph guided by information flow to explicitly associate tasks among apps. (2) Assigned Execution assigns the task to app-oriented StaffAgents, each equipped with app-specialized expertise to address the diversity between apps. (3) Adjusted Evaluation conducts evaluation to provide reflection tips or deliver key information, which alleviates error propagation and information loss during multi-step execution. To continuously improve the performance of MobileSteward, we develop a Memory-based Self-evolution mechanism, which summarizes the experience from successful execution, to improve the performance of MobileSteward. We establish the first English Cross-APP Benchmark (CAPBench) in the real-world environment to evaluate the agents' capabilities of solving complex cross-app instructions. Experimental results demonstrate that MobileSteward achieves the best performance compared to both single-agent and multi-agent frameworks, highlighting the superiority of MobileSteward in better handling user instructions with diverse complexity.

Dexterous manipulation in everyday environments requires both anticipation and reaction: a robot must predict how contact should evolve while rapidly correcting local errors caused by slip, misalignment, unstable grasping, or force mismatch. Vision and language provide semantic and geometric guidance, but they cannot reliably reveal hidden contact states such as force, slip, and contact stability. Although tactile sensing exposes these physical cues, most existing policies treat touch as a low-frequency observation stream within a monolithic action model, coupling slow task reasoning, action generation, and fast contact feedback in a single loop. We introduce TouchWorld, a predictive-and-reactive tactile foundation model for dexterous manipulation. TouchWorld uses a hierarchical policy that separates vision-language subtask planning, tactile world-model prediction, visuo-tactile goal-conditioned action generation, and high-frequency tactile residual refinement. A High-Level Planning Layer produces executable subtasks and predicts tactile subgoals; a Visuo-Tactile Goal-Conditioned Policy generates nominal action chunks; and a Tactile-Conditioned Refinement Policy performs online residual correction using recent tactile and proprioceptive feedback. By using touch as both a predictive contact reference and a fast feedback signal, TouchWorld preserves the semantic generalization of vision-language-action policies while improving local contact adaptation. Across six long-horizon and contact-rich dexterous manipulation tasks, TouchWorld achieves 65.0% success in the clean setting and 53.7% success under human perturbations, outperforming the strongest baseline by 15.7 and 18.5 percentage points, respectively.

World Action Models (WAMs) generate actions together with predicted futures, offering a powerful interface for robot decision making. In contact-rich manipulation, however, visually plausible futures can be physically incomplete: insertion, assembly, search, and reorientation often depend on slip, jamming, contact normals, or small alignment errors that are weakly visible or hidden in RGB. A natural solution is to predict future tactile states, however, we identify tactile pollution, a failure mode where unconstrained tactile-token injection degrades video and action prediction by forcing a visual dynamics model to absorb sparse, local, event-driven contact signals. To address this, we propose Tactile-WAM, a touch-aware WAM with a Tactile Asymmetric Attention Mechanism (TAAM). TAAM combines a VideoClean mask, which blocks video-query access to tactile key/value tokens while preserving action-query access, with a touch-aware bias for action attention. The VideoClean mask protects visual prediction while keeping contact information available for action generation; the touch-aware bias is derived from predicted touch changes and modulates action attention to tactile tokens during denoising. On ManiFeel, Tactile-WAM improves the mean success rate by 38.9% overall and by 86% on contact-rich tasks.

We address the challenging task of detecting the precise moment when hands make contact with objects in egocentric videos. This frame-level detection is crucial for augmented reality, human-computer interaction, assistive technologies, and robot learning applications, where contact onset signals action initiation or completion. Temporally precise detection is particularly challenging due to subtle hand motion variations near contact, frequent occlusions, fine-grained manipulation patterns, and the inherent motion dynamics of first-person perspectives. To tackle these challenges, we propose a Hand-informed Context Enhanced module (HiCE; pronounced `high-see') that leverages spatiotemporal features from hand regions and their surrounding context through cross-attention mechanisms, learning to identify potential contact patterns. Our approach is further refined with a grasp-aware loss and soft label that emphasizes hand pose patterns and movement dynamics characteristic of touch events, enabling the model to distinguish between near-contact and actual contact frames. We also introduce TouchMoment, an egocentric dataset containing 4,021 videos and 8,456 annotated contact moments spanning over one million frames. Experiments on TouchMoment show that, under a strict evaluation criterion that counts a prediction as correct only if it falls within a two-frame tolerance of the ground-truth moment, our method achieves substantial gains and outperforms state-of-the-art event-spotting baselines by 16.91% average precision.